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Exploring the Contingent Module Workflow

Objectives

After completing this lesson, you will be able to:

Explain the core purpose of the Contingent module.
Outline the standard contingent procurement process flow.
Identify the key roles involved in the contingent labor process.

The Contingent Module

When a buyer needs to hire one or more temporary workers, the Contingent module is used to create a job posting that captures and defines the requirements for a temporary worker. Administrators, or users with relevant administrative permissions, create predefined contingent types and job posting templates so that users can create job postings efficiently for specific types of workers.

The Contingent Workflow

SAP Fieldglass helps manage the entire external worker procurement process, from job posting through to hiring, time management, and invoicing.

How it does that depends entirely upon the customer’s business requirements. It is a highly configurable application, so there are multiple ways that external workers can be managed.

Business Process Flow

Let’s briefly run through a standard workflow illustrating how to procure and engage a Contingent worker.

The Contingent User Role

User Roles play a big part in the procurement of contingent workers. Like the contingent workflow, the users responsible for contingent transactions can differ from one organization to another, but generally they follow an industry standard. Let’s look at the four main user roles who are responsible for contingent transactions:

Hiring Manager
Program Management Office (PMO)
Supplier
Worker

The Hiring Manager role is normally responsible for creating the Job Posting object and ultimately hiring the submitted candidates to perform their contingent services in a Work Order.

The Program Management Office (PMO) role provides management assistance to the Hiring Manager, performing initial review and approval of the submitted Job Posting, as well as conducting the analysis and shortlising of the submitted candidates from the Supplier.

The Supplier role, therefore, submits candidates against the submitted Job Posting, and ultimately is responsible for the payment of the contingent worker for time and expenses incurred.

The Worker role, lastly, is the result of the candidate being selected for hire. They are responsible for registering within the application, providing the described contingent services, and submitting their time and expense for approval and payment.

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