Knowledge quiz

It’s time to put what you’ve learned to the test, get 4 questions right to pass this unit.

Q1.
Which of the following can you assign to a Service Request?
There are two correct answers.
Q2.
Which of the following can you assign to a Service Order?
There are two correct answers.
Q3.
Which of the following can you document when creating a Service confirmation?
There are two correct answers.
Q4.
Which of the following can you assign to a Service Order Quotation?
There are two correct answers.
Q5.
What are prerequisites for billing Service Order Items?
There are two correct answers.

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