Searching within the Help Center

Within Help Portal (Documentation), the search bar offers an Advanced Search for partial, full, or exact searches across user guides.

The Help Center Search offers filters after executing a search, including Type. The icon on the right side of the result indicates the type, and the results can be refined in the menu on the left, or by Date and Relevance drop-down field in the top-right.

Opens product documentation in help.ariba.com and serves as a directory and search across user guides.

Includes both a specified question and answer.

Provides an issue, cause, and solution.  The solutions within Support Notes are created from Customer Support.

Breakdowns of topics that address a specific topic.  Often include subtopics and references to configurations, customizations, observations, and more.

Overviews or explanations of newer features that are introduced. Content often provides a required action, change impact, or proposed solution with supporting materials.

Short "how to" videos on how to perform an activity in the site.

Tags can be used as additional filters to navigate across topics within the Help Center.

Monique wants to learn more about the prepackaged reports that she can run in the site. She can use the search feature within the Help Center to locate documentation on reporting.

For an understanding on how to search for documentation within the Help Center, watch this video.