When your Mobile expenses are created manually with the Create feature, they do not automatically match with your company card charges, or with your ExpenseIt created expenses. Therefore, the expense can appear as a duplicate. One way to avoid duplicate expense transactions is to use ExpenseIt for receipt capture and expense creation instead of using the Create feature. ExpenseIt will create expense entries for you from the receipt image and automatically populate your expense details when it is added to a report.
Note that ExpenseIt is a paid add-on service, so you might not have this option available on your SAP Concur mobile app. If your company does not have ExpenseIt or a company credit card, you can use the Create feature to create a Mobile expense. This feature is a quick way to enter the basic expense entry details so that you don’t forget to enter the expense.
- Select Play to start the preceding video. TIP: You can turn on closed captions and change the audio speed here in the embedded player control bar.
- Open the step-by-step guide: Avoiding Duplicate Transactions (Mobile Android) Tip Sheet.
- Sign into https://www.ConcurSolutions.com and follow the Tip Sheet steps to set up the Concur Expense feature. You can toggle between the Tip Sheet and Concur Expense or view them side-by-side while you perform the tasks.
(Having trouble signing in? Review Unit 1, Lesson 2 of this learning journey or this SAP Concur Community article: Why can't I sign into the SAP Concur tool?.)
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