Avoiding Duplicate Transactions (Mobile Android)

Objective

After completing this lesson, you will be able to troubleshoot duplicate expense report transactions (Concur Mobile Android).

Avoiding Duplicate Transactions (Mobile Android)

When your Mobile expenses are created manually with the Create feature, they do not automatically match with your company card charges, or with your ExpenseIt created expenses. Therefore, the expense can appear as a duplicate. One way to avoid duplicate expense transactions is to use ExpenseIt for receipt capture and expense creation instead of using the Create feature. ExpenseIt will create expense entries for you from the receipt image and automatically populate your expense details when it is added to a report.

Note that ExpenseIt is a paid add-on service, so you might not have this option available on your SAP Concur mobile app. If your company does not have ExpenseIt or a company credit card, you can use the Create feature to create a Mobile expense. This feature is a quick way to enter the basic expense entry details so that you don’t forget to enter the expense.

  1. Select Play to start the preceding video. TIP: You can turn on closed captions and change the audio speed here in the embedded player control bar.
  2. Open the step-by-step guide: Avoiding Duplicate Transactions (Mobile Android) Tip Sheet.
  3. Sign into https://www.ConcurSolutions.com and follow the Tip Sheet steps to set up the Concur Expense feature. You can toggle between the Tip Sheet and Concur Expense or view them side-by-side while you perform the tasks.

(Having trouble signing in? Review Unit 1, Lesson 2 of this learning journey or this SAP Concur Community article: Why can't I sign into the SAP Concur tool?.)

Note

Your organization may not have purchased or enabled all the products and features discussed in this lesson.

Working with ExpenseIt (Mobile Android)

ExpenseIt makes it easy for you to manage your expenses "on the go" and helps you spend less time doing your expenses. Using ExpenseIt also gives you greater insight into your Travel and Expense spend as it happens. With ExpenseIt, you can take a picture of your receipt and ExpenseIt uses optical character recognition (OCR) to read the amount and other details. The receipt is analyzed and uploaded by expense category and matching credit card charges. ExpenseIt also itemizes your complicated hotel bills. Once the receipt is uploaded as an expense, you can open it to modify any of the details or add it to an expense report.  Now, let's set up this up.

Note that ExpenseIt is a paid add-on service, so you might not have this option available on your SAP Concur mobile app.

  1. Select Play to start the preceding video. TIP: You can turn on closed captions and change the audio speed here in the embedded player control bar.
  2. Open the step-by-step guide: A Working with ExpenseIt (Mobile Android) Tip Sheet.
  3. Sign into https://www.ConcurSolutions.com and follow the Tip Sheet steps to set up the Concur Expense feature. You can toggle between the Tip Sheet and Concur Expense or view them side-by-side while you perform the tasks.

(Having trouble signing in? Review Unit 1, Lesson 2 of this learning journey or this SAP Concur Community article: Why can't I sign into the SAP Concur tool?.)

Note

Your organization may not have purchased or enabled all the products and features discussed in this lesson.

ExpenseIt

Want to learn more details about how to use ExpenseIt to capture receipts and create expense line items faster and easier? Check out the following full courses for Android and iPhone with videos, guides, and interactive quiz questions.
TitleAndroidiPhone
Learning to Use ExpenseItLearning to use ExpenseIt on AndroidLearning to Use ExpenseIt on IOS (iPhone/iPad)

Feel free to bookmark these pages for future reference. They open in a new tab.

Note

Your organization may not have purchased or enabled all the products and features discussed in this lesson and some features may not be available or work differently in your geography.

SAP Concur Web Version

This task can be performed on the web version (the course in the below table) or on the SAP Concur Mobile App for Android (the instructions in this lesson, unless otherwise indicated) and iPhone.

TitleWeb
Getting Started with Concur Expense Learning Journey for Customer Usershttps://learning.sap.com/learning-journeys/getting-started-with-concur-expense-learning-journey-for-customer-users

Feel free to bookmark this for future reference. It will open in a new tab.