Introduction
You can use shift management to plan employee work schedules by defining shifts and shift sequences centrally, which helps you to reduce the effort required to determine employee capacity.

You can use shifts to determine the productive labor capacity at a certain point of time in your warehouse. You can also determine the labor performance of a shift if you have Labor Management activated. For example, when a processor confirms a warehouse task, the system records the processor's shift into the executed workload record for future labor performance evaluation.
With the shift definition you define the work schedule for processors working in a warehouse. You can assign breaks and a shift factor to a shift, which reduces the productive working time of the shift.
Configure Shift Management
Shift management is not specifically built for SAP Extended Warehouse Management. It requires some technical settings, but not all are used by EWM.
Define at least one capacity variant in Customizing.
The capacity variant is not visible on the user interface but the system needs a capacity variant to be able to use the shifts.
Assign a default capacity variant to your warehouse. You can also enable the possibility of overwriting the factory calendar when assigning a shift sequence to processors.
Define the tolerance limits before and after a shift in Customizing.
Defining tolerance limits helps the system to determine the shift a processor is assigned to when the processor records an activity outside of the shift timeframe for the executed workload. If you want to customize how the system determines the shift a worker is assigned to when the system records the executed workload, you can use the BAdI: Shift Determination for Executed Workload.
Shifts and Shift Sequences
Note
Shift Assignments
Assignments to shifts are done in the Warehouse Management Monitor. You can assign a Shift Lead to each shift. You assign processors by shift of by shift lead. You can assign multiple processors to a shift and a shift sequence in one step.
With the Work Schedule, you can maintain overtime, absences, individual breaks, or the individual capacity for a processor. You can see only overtime and absences for 30 days in the past and 360 days in the future. The work schedule can be opened from the warehouse management monitor or when you choose Extended Warehouse Management → Master Data → Shift Management → Maintain Processor Work Schedule.
Summary
- You can use shift management to plan employee work schedules by defining shifts and shift sequences centrally, which helps you to reduce the effort required to determine employee capacity. You can use shifts to determine the productive labor capacity at a certain point of time in your warehouse.
- Shift management is not specifically built for SAP Extended Warehouse Management. It requires some technical settings, but not all are used by EWM: define at least one capacity variant in Customizing, assign a default capacity variant to your warehouse, and define the tolerance limits before and after a shift in Customizing.
- You define individual shifts with a valid-to-date, and a start and an end time. Optionally, you can assign a break pattern and a shift factor. The break pattern defines fixed breaks. The shift factor can be used to reduce the theoretically available working time.
- You use shift sequences to define a shift order for as many consecutive days as you want.
- Assignments to shifts are done in the Warehouse Management Monitor.