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Exploring SAP Customer Data Platform Essentials | ZH
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设计旅程和流
SAP Customer Data Platform 入门
介绍客户数据
11 min
介绍客户数据平台
14 min
了解 SAP Customer Data Platform 的三大核心支柱
8 min
了解 SAP Customer Data Platform 条款和定义
7 min
Quiz
了解 SAP Customer Data Platform 执行流程和用例
导航 SAP Customer Data Platform 控制台
8 min
了解典型用例
8 min
SAP Customer Data Platform 如何增强客户互动?
14 min
Quiz
定义身份解析
了解客户概况
8 min
设置身份解析
22 min
Quiz
执行 CDP 数据引入
使用客户方案
17 min
发现隐私和信任机制
24 min
使用应用程序库
19 min
配置事件设置
30 min
Quiz
创建数据洞察
创建活动标识
14 min
创建段
18 min
定义客户浏览
11 min
比较客户仪表盘
7 min
Quiz
管理参与和激活
创建操作
15 min
创建受众
15 min
Quiz
设计旅程和流
创建 CX 流
11 min
打造客户体验之旅和里程碑
14 min
Quiz
SAP Customer Data Platform 入门
介绍客户数据
11 min
介绍客户数据平台
14 min
了解 SAP Customer Data Platform 的三大核心支柱
8 min
了解 SAP Customer Data Platform 条款和定义
7 min
Quiz
了解 SAP Customer Data Platform 执行流程和用例
导航 SAP Customer Data Platform 控制台
8 min
了解典型用例
8 min
SAP Customer Data Platform 如何增强客户互动?
14 min
Quiz
定义身份解析
了解客户概况
8 min
设置身份解析
22 min
Quiz
执行 CDP 数据引入
使用客户方案
17 min
发现隐私和信任机制
24 min
使用应用程序库
19 min
配置事件设置
30 min
Quiz
创建数据洞察
创建活动标识
14 min
创建段
18 min
定义客户浏览
11 min
比较客户仪表盘
7 min
Quiz
管理参与和激活
创建操作
15 min
创建受众
15 min
Quiz
设计旅程和流
创建 CX 流
11 min
打造客户体验之旅和里程碑
14 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 3 right to pass this unit.
1.
An existing CX Flow that triggers a welcome customer e-mail needs to be executed only for registered customers. What is the best way to implement such a requirement in SAP Customer Data Platform?
Choose the correct answer.
Add the CX Flow to a Segment
Add the CX Flow directly to the CX Journey
Add the CX Flow to a Milestone, and add that Milestone to a CX Journey
Add a CX Flow reference to an Extension that will be triggered during customer data ingestion
Add a CX Flow to the Customer Profile
2.
In SAP Customer Data Platform, the logic blocks that build CX Flows may be:
There are two correct answers.
Segments
Triggers
Decisions
Activities
3.
In SAP Customer Data Platform, what could be the are some examples of CX Triggers:
There are two correct answers.
A segment created
An event sent from a source application
An Activity Indicator created
An Activity Indicator changed
4.
What is an Entry condition?
Choose the correct answer.
It’s a condition that needs to be satisfied in order to evaluate the CX Flows inside a Milestone
It’s a condition to evaluate any CX Flow, including standalone ones
It’s a condition that belongs to a CX Journey, and it is used to enable it
It is a condition associated with a given Customer Profile that is always evaluated for that one customer
It’s a condition that enables or disables all CX Flows inside a Milestone