Introducing User Administration

Objective

After completing this lesson, you will be able to access and explain the purpose of user administration in Company Administration for Concur Travel.

User Administration

User Administration is an area of Concur Travel you use to manage users. If you have access to User Administration, you can access the administrative view of the user's profile and the end users' profile view.

To access User Administration, select User Administration from the left menu panel or the center menu .

The image shows the Company Administration page in the SAP Concur admin panel. The screen is divided into sections for managing different aspects of the company’s settings. Under Company Admin, there are links to manage approval queues, billing, company locations, organizational units, reports, text customization, security keys, sign-in settings, data import, custom fields, company settings, shared custom fields, login URL manager, travel experience settings, legal entities, and authentication admin. Under User Administration, there are options to access user administration, add users, set up and approve self-registration, send mobile instructions, manage legal entity assignments, set user permissions, and manage company groups. Under Travel Administration, there are links for managing things like corporate ghost cards and virtual payment admin. The User Administration link is highlighted, which is where admins can add, modify, and delete users. Each section and link helps admins manage company configurations, user access, and travel administration within SAP Concur.

To access the User Administration feature in Concur Travel, at least one of the following permissions is required:

  • Company Administration
  • User Administration
  • User Admin (Read-Only): This permission allows you to view, but not modify any user information, including passwords, you can see details on the User Admin page but cannot access user profiles

Other permissions:

  • Employee Maintenance: This permission allows you to update, modify, and delete existing users, but not create new ones, in User Admin
  • Sponsor Permission: This permission allows you to be searched for and assigned as the sponsor for a guest user

Summary

  • User Administration manages users and provides both administrative and end-user profile views in Concur Travel
  • Access User Administration from the left menu panel or the center menu
  • Access requires one permission: Company Administration, User Administration, or User Admin (Read-Only)
  • User Admin (Read-Only) allows viewing only; no edits, no passwords, and no user profile access
  • Employee Maintenance permission lets you update, modify, delete users; no creation
  • Sponsor Permission enables assignment as guest user sponsor