In the following video, we will explore the capabilities of SAP Sales Cloud Version 2.
SAP Sales Cloud V2 Highlights
SAP Sales Cloud V2 offers the following capabilities:
Forecasting and Pipeline Management
- Forecast Tracker with what-if simulation
- Pipeline Manager
- Pipeline Flow
Guided Selling
- Optimized workspaces for lead-to-opportunity-to-quote processes
- Contextual guidance for lead nurturing and opportunity progression based on dynamic playbooks and intelligent signals
- Dynamic configurable playbook for defining next actions
- Embedded insights – deal intelligence, engagement insights, relationship strength
- Engagement-based next best action recommendation
- Historical timeline of events
- Kanban view with analytics filters and drag-and-drop of opportunities
- Preview and generate quotes
- Manage complex pricing
Digital Sales Engagement
- Digital Selling Workspace for ISR / SDR / DSR
- Virtual meetings with Microsoft Teams
- Manage call lists and call scripts
- Nurture leads and complete sales activities
- Plan Sales Campaigns w/ target groups
- Outbound calling via CTI / Microsoft Teams
- Email templates for outbound emails
Intelligent Insights
- ML-based lead/deal intelligence
- Relationship Intelligence Insights
- Customer Insights / KPIs
- Embedded SAC for reporting/dashboards
- Homepage KPIs
Native Mobile Experience
- Native mobile app (smartphone) - iOS and Android
- Native functions – widgets, push notifications, call logging
- Mobile extensions – fields, mash-ups
Collaboration
Share Workspaces to Microsoft Teams for collaboration
Modern User Experience – Blazing Fast
- Optimized Workspaces
- Cloud-native technologies
- Elastic-based global search
- Microservices-based architecture
- Top-of-the-line cloud qualities
Productivity
- Server-side integration with Microsoft Outlook and Google Mail
- Meeting Insights
- Enhanced Task Manager
- User Calendar w/ color coding
- Manage content with library
- Workflows
Integration
- API-based development principles enabling superior integration with external applications
- Pre-built master data integration with SAP S/4HANA
- Mashup-based UI integration
Extensibility
- In-app admin extensions – fields, layouts, mash-ups
- LCNC extensions with AppGuyver (included)
- Complex extensions with BTP (side-by-side)
Summary
In summary, SAP Sales Cloud V2 unites data, processes, and people to deliver effective sales engagements. Customers can gain insights to accelerate sales through guided sales actions and intelligent recommendations. They can adapt and capture new opportunities, utilizing composable and flexible sales models.