Installing and Setting Up the My Inbox App

Objective

After completing this lesson, you will be able to explain the installation and setup of the My Inbox app

Installation and Setup of the My Inbox App

The SAP Fiori My Inbox app is a single go-to on premise Inbox for dealing with SAP and non-SAP workflows in an enterprise. It follows SAP Fiori design language for user experience.

With the SAP Fiori My Inbox app, you can:

Make decisions using mobile or desktop devices anywhere and anytime.
Process your standard and custom workflow tasks from multiple sources.
Collaborate in a mini forum for each task, share documents through tasks, and share tasks by e-mail and by explicit forwarding.
Execute tasks in mass.
Manage substitutes.

The SAP Fiori My Inbox app consists of a front-end component for the user interfaces, and a task gateway for OData services. You can use the app with any SAP or non-SAP back-end component that contains tasks/workflows. We deliver connectivity to SAP Business Workflow (SAP BWF) and SAP NetWeaver BPM; for others, custom task providers need to be built. The following architecture diagram provides an overview of My Inbox and its dependencies.

Further details:

User experience

All-new SAP Fiori UI.
Responsive across devices (desktop, tablet, mobile).

Benefits

Aggregates into a single OData service based on standard Task Consumption model
Can be extended with additional providers via Task Gateway framework
Allows integration of tasks into external portal

Key Features

Covers all relevant inbox use cases
Provides API to connect to non-SAP systems
Provides default connectors for SAP BPM, SAP BWF and SAP BTP Workflow Capability, Neo Environment

My inbox and SAP Task Center

The newer approval inbox as cloud service is SAP Task Center on SAP BTP. It is recommended as one workflow inbox, if you use SAP cloud solutions such as:

SAP Fieldglass
SAP SuccessFactors
SAP S/4HANA Cloud
SAP S/4HANA Cloud, Private Edition
SAP S/4HANA On-premise
SAP Concur
SAP Ariba
SAP Build Process Automation

Overview of functionalities in SAP Task Center

Set Up and Configure My Inbox

Before you start to implement the app, ensure that your system landscape has been set up to enable SAP Fiori. This also implies that the front-end and back-end components for your app are already available in this system landscape.

You can find the required SAP Notes for the My Inbox app in the Release Information Note for My Inbox 2106212.

In the following lessons, we will learn how to go about achieving the above steps. We will also look into how to integrate back-end workflows from SAP BWF and SAP Business Process Management (SAP BPM) into My Inbox and available customizations for My Inbox, Task Gateway, and workflows.

Once installation is complete, you need to:

Steps

Activate the Taskprocessing OData service (activation is done in transaction /IWFND/MAINT_SERVICE).
Activate the My Inbox SAPUI5 application in SICF.
Enable My Inbox app access in the SAP Fiori launchpad.

Activate the Taskprocessing OData Service

To Activate the Taskprocessing OData Service:

Steps

Log into the Gateway system.
Note
User credentials are required here.
Run transaction Activate and maintain services (/IWFND/MAINT_SERVICE).
Choose Add Service.
Enter the system alias of your back-end system.
Note
You can choose local or any available system alias.
In the External Service Name field, enter TASKPROCESSING.
In the Version field, enter version 2.
Choose Get Services.
Choose Add Selected Services.
Enter a technical name for the service in your customer namespace. For example: ZTASKPROCESSING.
Assign a package or choose Local Object.
Choose Execute to save the service.

Activate the UI5 Service

To activate the My Inbox UI5 application:

Steps

Log in to the front-end server.
On the front-end server, run transaction SICF (Maintain Services) and press F8.
Navigate to default_host →sap→bc→ui5_ui5→sap→ca_fiori_inbox.
To activate the service (My Inbox SAPUI5 application), choose Service/Host→Activate.

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