Benefiting Signavio AI for Plug & Gain

SAP Signavio began with process modeling and evolved to encompass broader business insights, integrating experience, systems, people, and risk for enterprise observability. Now, with generative AI, SAP Signavio is entering a new phase, enabling seamless data integration and automated recommendations to drive AI-powered business transformation solutions.

Watch the video to get an overview of process AI for SAP Signavio solutions.

While Process AI focuses on optimizing individual workflows, SAP Business AI takes this further by integrating intelligent capabilities across the entire organization, driving comprehensive business transformation.

Next, let’s take a brief look at the overall approach of SAP Business AI.

Let's try to understand how AI is enhancing the key areas.

• AI-assisted Modeling and Repository Creation: Generative AI can facilitate the rapid creation of process assets by leveraging external knowledge, documents, images, diagrams, and textual prompts. It can also provide instant recommendations in response to your questions in a contextualized and on-demand manner.

  For example: "How should I start modeling my order-to-cash process?" or "Which metrics should I monitor?"

• AI-assisted Process Analysis and Mining: Generative AI can be leveraged to analyze data and derive business and technical insights with minimal effort and time investment. By democratizing process mining, generative AI empowers users across skill levels to access valuable information and make informed decisions through an intuitive, conversational interface.

• AI-assisted Collaboration and Transformation: AI-generated insights can be leveraged to trigger transformation and collaborative improvement initiatives and drive change. By providing deeper, more actionable insights, AI helps organizations identify areas for investment and effectively drive meaningful change.

AI capabilities for SAP Signavio solutions that can help you transform to the best of your potential are:

1. AI Process Recommender presents the Process Execution Models that form the foundation of plug and gain.
2. AI based KPI and PPI Recommender adds value to plug and gain customers in the Process Insights (PINS) area and therefore the searches are directed to Process Performance Indicator (PPI) available within Process Insights.
3. AI features powered by SAP SIGNAVIO Process Intelligence enable plug and gain to leverage the following advanced capabilities:
   • Text to Widget: Creates individual widgets.
   • Text to Insight: Generates automated insights based on specific metrics.

     * Roadmap item for 2025

   • Automated Root Cause Analysis: Enables process analysts and owners to quickly identify performance drivers and improve processes within seconds.
4. AI based Transformation Advisor directs the client directly to Process Flows in PINS & PPIs in PINS

Watch the video to get a brief look at some AI-assisted capabilities of SAP Signavio solutions.

Now that you had a quick look at generative AI-enabled capabilities for SAP Signavio solutions, let’s go into more detail on these capabilities.

The AI-assisted process recommender capability lets process and domain owners obtain preconfigured process models that are a best match to their needs based on a database of 5,000 best practices from SAP.

The AI-assisted performance indicators recommender capability provides process owners and analysts with instant, curated recommendations on the process performance indicators to be monitored, helping you redefine the way you measure. This capability facilitates an easier transition from problem identification to measurement, leveraging a repository of thousands of KPIs and PPIs.  Instead of manually scanning libraries of metrics, you can use recommendations that can be instantly applied.

The AI-assisted process modeler, text to process capability allows customers to not "start from scratch": it focuses on accelerating the initial creation of process diagrams, allowing organizations to quickly tailor and implement processes through text prompting, quickly transforming textual descriptions into BPMN diagrams.

Non-technical users can also contribute to process modeling and improvement by describing processes in plain language. The process modeler capability allows translating these descriptions into technical process models, making process modeling ever more accessible and inclusive.

With the text to widget feature of process analyzer, users can describe their queries using natural language and immediately generate new dashboard widgets (such as value charts and bar charts) that they can add to their workspace for continuous monitoring.

The AI-assisted process analyzer capability uses generative AI to improve how users interact with process data, enabling them to derive valuable insights with minimal effort.

In particular, with the text to insights feature of process analyzer, users with diverse skill sets, regardless of their technical expertise, can describe their inquiries in natural language to obtain immediate answers to their process questions. ​ Different stakeholders can obtain valuable knowledge that can inform decisions by using a conversational approach. 

 Automated Root Cause Analysis helps process analysts and owners to improve process performance by understanding drivers in seconds.

 Automated Root Cause Analysis surfaces drivers for process performance indicators so that process owners can strive for operational excellence. It tests every plausible hypothesis in the data so that process analysts won't miss any opportunity.

Note that this capability is currently available for the Supplier payment from purchasing (KPPURCH460) process.

Key benefits include:

• Democratises advanced process analysis by finding root causes automatically

• Reduces time to insight by finding drivers in seconds, continuously

• Prioritises initiatives according to their value

Capabilities are as follows:

• Finds reasons for target performance deviations for process performance indicators

• Surfaces opportunities and contributors that is causes which positively as well negatively impact process performance indicators

• Ranks every root cause according to its precise impact

*Currently available for the Supplier payment from purchasing (KPPURCH460) process.

• Getting started with process AI for SAP Signavio solutions: www.signavio.com/process-ai

• More about SAP Business AI: www.sap.com/ai

• Learn more about Joule: http://www.sap.com/products/artificial-intelligence/ai-assistant.html

• Our guidelines for the development of responsible AI (SAP Global Ethics Policy): https://www.sap.com/products/artificial-intelligence/ai-ethics.html?pdf-asset=a8431b91-117e-0010-bca6-c68f7e60039b&page=1