Viewing All Work Items

Objectives
After completing this lesson, you will be able to:

After completing this lesson, you will be able to:

  • Explain what a Work Item is in SAP Fieldglass.
  • Navigate the View all Work Items admin object.
  • Reassign a Work Item.

View all Work Items

The View All Work Items page lists out every active work item within a company. This feature allows a User to take action on an item on behalf of another user.

Navigating the View all Work Items Admin Object

Select the View All Work Items admin object from the System Tools section of the admin menu to review WorkingNet’s SAP Fieldglass user’s work items.

Reassign a Work Item

Mavis, the manager of network engineering for WorkingNet, received a work item asking her to confirm and schedule an interview with a worker.

However, she wants Peter Davison, the person who would be the worker’s immediate supervisor, to conduct the interview.

She asks you, the SAP Fieldglass administrator, to reassign the interview confirmation work item to Peter.

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