If you manually enabled Canvas reporting via provisioning or the customer adds the Learning module to the instance, you may need to manually configure LMS data integration with Canvas reports.
To get access to the LMS reporting schema, it is required to include the LMS Tenant URL in provisioning.
Determine the LMS tenant URL by checking the ‘Authorized SP Assertion Consumer Service Settings’ in the ‘Service Provider Settings’ section of Provisioning.
Add ad hoc reports to the first part of the URL. The final LMS URL will be in the format below:
For Production:
https://customer.plateau.com/learning/adhocreports/
For Test:
https://customer-stage.plateau.com/learning/adhocreports/
Even if access to the LMS has been set up correctly for a customer, not all users will necessarily have the required permission to access the LMS schemas. This is intentional (and not a defect) as per guidance from the LMS Product Engineers – only Admin users have access to the LMS schemas in Detailed Reporting. For Example, the BizX username must be a valid ‘Admin ID’ in System Administration.
To confirm the BizX username, run an Employee Export from the BizX application:
Admin Center → Update User Information → Employee Export
Check the username in the Employee Export spreadsheet.
Check that the above BizX username exists as an AdminID in LMS.
To get access to the LMS reporting schema’s, it’s required to assign the ad hoc reporting permission in LMS. Assign the following permissions:
- Manage Learning Ad hoc Report
- Run ad hoc Curriculum Item Status Report
- Run ad hoc Follow-up Survey Report
- Run ad hoc Survey Response Report
- Run ad hoc Survey Response Report
- Run ad hoc Learning Item Assignment and History Report
- Run ad hoc Program Status Report
- Run ad hoc Class Registration Report
- Run ad hoc Item Cost and Order Information Report
NoteThe LMS Admin permission are assigned by accessing System Admin → Security → Role Management. Select the role your Admin has, and click on the Permission tab.
