Understanding the Decision Manager

Objectives

After completing this lesson, you will be able to:

  • Apply the Decision Manager

The Decision Manager

Exercise #1

Decision requirements:

A mobile phone provider offers a new premium model for its customers. Each customer can achieve VIP, Gold, or Standard status, depending on their type of contract and the annual accumulated revenue.

Decision rules:

  • All customers with a business contract and a cumulative annual revenue equal to or greater than €1500 are awarded a VIP status
  • All customers with a business contract and a cumulative annual revenue less than €1500 are awarded a Gold status
  • If a customer holds a private contract and has a cumulative annual revenue of greater than €1000, they also receive a Gold status
  • Customers who hold a private contract but have a cumulative annual revenue of up to €1000 are Standard customer

An example solution is shown below.

Solution Example

Exercise #2

A car rental company utilizes several rules before renting out their cars, to decide whether a customer is eligible to rent or not.

  • The customer's age must be at least 18 years
  • Non-members younger than 23 must have at least five years of driving experience
  • Members younger than 23 must have at least two years of driving experience.

An example solution is shown below.

Let's go back to our decision example on how to eat dinner based on motivation and available budget. We'll continue to use this example to build a decision model.

Log in to track your progress & complete quizzes