Configuring the Dunning Program

Objectives

After completing this lesson, you will be able to:
  • Display the configuration structure of the dunning program
  • Create a dunning procedure
  • Define dunning program levels
  • Configure the dunning expenses and charges
  • Define minimum amounts for dunning
  • Manage dunning text formats for sending dunning messages
  • Define dunning relevant special G/L transactions
  • Configure the dunning environment settings

Configuration Structure of the Dunning Program

Dunning Program Settings

Configuration screen for setting up a multi-level dunning procedure in SAP, emphasizing customizable intervals, arrears rules, and specific transaction and account settings.

The dunning program settings are divided into the following categories:

  • Dunning procedures
  • Dunning levels
  • Expenses/charges
  • Minimum amounts
  • Dunning texts
  • Special G/L indicator

The main dunning program configuration menu displays icons for each of these categories. To complete the configuration, go through each category from left to right and choose the required settings.

The SAP standard system contains some common dunning procedures and their corresponding forms. You only need to make minimal changes to the configuration if you copy an existing dunning procedure and only adapt the company code specific configuration.

How to Display the Configuration of the Dunning Program

Dunning Procedure

Settings for a Dunning Procedure

Configuration screen for setting up a multi-level dunning procedure in SAP to manage overdue payments with specified intervals, grace periods, and transaction options.

For each dunning procedure, you define the general settings in the following list. Further detail is given on each setting in the table Dunning Procedure Settings.

Dunning Procedure Settings

SettingDescription
Dunning key

The key for the dunning procedure (for example, 1001).

NameA description of the dunning procedure.
Dunning interval in days

For each dunning procedure, you determine the dunning interval, and therefore the frequency at which the dunning is to happen. This is the minimum number of days that must elapse after a dunning run, before an account can be dunned again. Enter the interval at which the allocated accounts can be dunned again.

The dunning program stores the date of the last dunning run in the business partner master record. On the basis of this date and the dunning interval, the dunning program determines whether the account should be included in a dunning run. If the required dunning interval has not elapsed, even if the account contains overdue items, the account is not dunned.

Number of dunning levels

Enter the highest dunning level associated with this dunning procedure.

Total due items from dunning level

Used when all items at or greater than the listed dunning level are totaled together.

Example: In Germany, court orders can only be served for the amount of overdue receivables that have been dunned at least 3 times.

Minimum days in arrears (account)

When you maintain an entry here, the system ascertains whether an account has passed the minimum number of days in arrears. If so, it is included in the current dunning run.

Line item grace period

Enter the ‘grace period’ in days which will be added to the due date of an overdue item to determine the items that need to be dunned during the current run.

Interest indicator

Enter an interest calculation indicator from the dropdown list, if you want the dunning interest to be calculated.

Ignore Interest Indicator in Master Record

The Interest Indicator from the Dunning Procedure is used ignoring any entry in the Master Data record. If no Interest Indicator is entered in the Dunning Procedure and this item is selected, no interest will be calculated.

Public Holiday Calendar ID

Helps determines the date of the overdue items so that it does not fall on a weekend or a holiday.

Standard Transaction Dunning

This setting determines that Standard Transactions, rather than Special G/L Transactions, are included in the Dunning Procedure. This should be the default setting.

Dun Special G/L Transactions

This setting determines of Special G/L transactions should be included in the Dunning Procedure.

Dunning even if account balance is positive

If you want to generate dunning notices for accounts that currently have a credit balance, you have to select this option in the dunning procedure. Otherwise, the system will only create dunning notices for account balances that have a debit balance.

Reference Dunning Procedure Texts

This setting uses the entered Dunning Procedure to determine the Form Names when printing dunning notices. Usually the entered dunning procedure will have the same number of levels. If no entry, then the system uses same dunning procedure ID.

Dunning Levels

Settings interface for customizing late payment reminders, including arrears thresholds, interest calculation, printing options, and legal procedures for escalating notices.

For each dunning level, you define the settings in the following list. Further detail is given on each setting in the table Settings for Dunning Levels. Up to nine dunning levels are possible in a dunning procedure.

Dunning Levels Settings

  • Days in arrears
  • Calculate interest
  • Print all items
  • Always dun
  • Payment deadline
  • Always Dun in Legal Dunning Procedure

Settings for Dunning Levels

For each dunning process, maintain the following settings:

SettingDescription
Days in arrears

The minimum number of days in arrears is set as a default in the system. The system proposes Line Item Grace Periods as the first dunning level. For additional dunning levels, the system adds the dunning interval (measured in days) to the days in arrears of the previous dunning level.

Calculate interest

You can specify that interest needs to be calculated for each dunning level.

Print all items

When the Print all items indicator is selected, you can determine that all other open items are also printed in the dunning notice, in addition to the dunned items, to give the customer/vendor an overview of the whole account balance.

The Print all items indicator has no effect if selections have been made to generate separate dunning notices for each dunning level in a company code. If this is the case, open items that are not yet due, cannot be properly assigned to a dunning notice.

Always dun

Set for the highest level of dunning. This indicates that a dunning notice is still printed even if no change has been made to the dunning proposal since the last dunning run. A dunning proposal is regarded as changed in the following conditions:

  • At least one item has reached another dunning level.
  • A new item was included in the dunning notice.
  • The dunning level of the account has changed.
Payment deadline

To enter a payment deadline for payment of the overdue items in the dunning notice, you can enter the number of days here. These are then added to the date of issue of the dunning run and the system creates the payment deadline, which can be printed on the dunning notice.

Always Dun in Legal Dunning Procedure

If a legal dunning procedure has been entered in the customer/vendor master record, a further dunning notice is usually only sent when further account movements have occurred.

If you wish to send a dunning notice although no further account movements have occurred, select this indicator.

Expenses and Charges

A configuration screen for setting staged fee structures in a financial system, emphasizing progressive charges and thresholds for dunning processes.

For each dunning procedure, you need to define dunning charges depending on the dunning level.

The following are features of dunning charges:

  • You can define dunning charges for each currency.
    • Dunning charges depend on the dunning level.
  • You can use word processing features to print these charges on the dunning forms.
    • Dunning charges can be either a fixed amount or a percentage of the dunned amount.
  • You can set a minimum amount for dunning charges.

Minimum Amounts

Configuration screen for setting minimum payment thresholds in a multi-level dunning procedure, defining amounts and criteria for generating overdue payment notices.

Minimum amounts are used to prevent relatively small overdue amounts from triggering high dunning levels.

Minimum Amount Settings

For each dunning procedure, you should specify the following:

  • The minimum amount or percentage of the overdue items required to reach each dunning level.
  • The minimum amount required before interest is calculated for each dunning level.

If a dunning level does not reach the minimum amount for overdue items, the items in this dunning level are assigned to the next lowest level. The system checks whether it can create a dunning notice in this dunning level.

If you have specified a minimum percentage of overdue items, the dunning level must also have reached or exceeded that limit.

Dunning Texts

SAP interface for configuring dunning notices, showcasing parameters and form selection options to customize automated communication for overdue payments.

Dunning Forms

The dunning program can generate payment advice notes, dunning notices, and payment forms.

For each dunning program, you should specify the name of the form that will be used at each dunning level.

You can use SAPscript and SAP Smart Forms to generate and print forms. You can also use PDF forms based on Adobe technology.

Consider Special G/L Transactions

Interface for configuring financial dunning procedures, highlighting special G/L transaction options for customers and vendors, with Down Payment Request selected in both lists.

Considering Special G/L Transactions in Dunning

For every dunning procedure, specify which transactions are to be included in the dunning run. A distinction is made between standard transactions and special G/L transactions.

Special G/L transactions are transactions that should be displayed in a particular way in the system either for reporting purposes (balance sheet) or for other reasons internal to the company. Down payments, bills of exchange, and guarantees are all types of special G/L transaction. When you maintain the dunning procedure, the system offers a list of special G/L transactions for selection. Select the transactions to be considered for dunning.

Environment Settings

Before you can start using dunning, you have to configure the global settings for dunning and set up the dunning procedure.

Environment Settings

This list gives an overview of the environment settings for a dunning program. The following table provides more detail on each setting:

  • Company code data
  • Sort fields
  • Sender details
  • Dunning areas
  • Dunning key
  • Dunning block reasons
  • Interest
  • Dunning grouping

Details of the environment settings are as follows:

SettingsDescription
Company code data

This data specifies whether the dunning notices for a company code are created separately depending on the dunning area rather than the account. In this case, the dunning data in the business partner’s master record is updated according to the dunning area.

In contrast to standard dunning, in which all items at all dunning levels are dunned with one dunning notice, you can use a separate dunning notice with different accompanying texts for each dunning level in an account.

Sort fields

Sort fields maintain sort variants, which arrange your dunning notices and items according to specific criteria.

Sender details

The sender details contain details about your company, such as the company logo and bank details, in the footer.

Dunning areas

A dunning area is an organizational entity or a substructure of a company code. This entity is responsible for dunning.

You have to assign standard texts to a company code. Assigning a standard text to a dunning area is optional. For example, the standard text may contain the text for a letter header, which can include a company logo and a telephone number.

Dunning key

The dunning key indicates that the line item can only be dunned with restrictions or must be displayed separately on the dunning notice.

Dunning block reasons

Dunning block reasons prevent you from dunning accounts and items.

Interest

Interest maintains the interest on debit balances. Interest is dependent on currency and time.

Dunning grouping

Dunning grouping is a grouping key used for document fields with identical contents. For example, financial assets management may be grouped with identical rental agreements.

Set Up a New Dunning Procedure

Summary

  • Configure dunning program settings for procedures, levels, and charges.
  • Define minimum amounts and manage dunning text formats.
  • Assign dunning procedures to organizational units and activate settings.