Knowledge quiz

It's time to put what you've learned to the test, get 4 right to pass this unit.

1.

Payment notices are a type of correspondence with the customer.

Choose the correct answer.
2.

Correspondence can — for example — be created online when you manually process payments or from the line item display.

Choose the correct answer.
3.

A customer short pays an invoice (notice: Damaged Goods). The incoming payment is posted with the reason code DDG — Damaged Goods. There is a correspondence type assigned to this reason code. Which correspondence type does the system choose?

Choose the correct answer.
4.

A document has several line items, with different reason codes entered. These reason codes carry different correspondence types. For an automatic payment notice, which correspondence type does the system choose?

Choose the correct answer.
5.

Correspondence is a means to formally perform and document communication with third parties.

Choose the correct answer.

Learning

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