Explaining Correspondence

Correspondence is a form of communication between your company and the customer or vendor.

The correspondence function allows you to automate a large part of your company’s periodic correspondence by generating and sending out special correspondence relating to the financial transactions managed in the SAP S/4HANA application.

You can also use the correspondence function on demand or set it up so that correspondence is generated after specific transactions.

Examples of the type of correspondence you might send out include an account statement, an open-items list, an individual letter, a standard letter, balance confirmation, or document extracts. Correspondence can be sent directly from the system (for example, via e-mail) or printed.

Correspondence serves as a means to formally perform and document communication with third parties. It is an effective way to verify that a company has a consistent financial accounting view of all transactions with its business partners. This helps to proactively correct possible errors and misunderstandings.

• Correspondence automates communication with customers/vendors for financial transactions.
• Generate account statements, open-items lists, and balance confirmations.
• Correspondence verifies consistent financial accounting views with business partners.
• Automate periodic correspondence or generate on demand.