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Discovering SAP Business One, Web Client Logistics
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Utilizing the Customer Relationship Management (CRM) Functionality
Exploring SAP Business One, Web Client
Starting with SAP Business One, Web Client
15 min
Leveraging the Enterprise Search
6 min
Quiz
Managing Business Partners, Items, and Activities in SAP Business One, Web Client
Managing Master Data in SAP Business One, Web Client
9 min
Managing Items
6 min
Scanning Business Cards to Automatically Create Business Partner Master Data
6 min
Creating Activities in SAP Business One, Web Client
14 min
Quiz
Handling the Sales Process in SAP Business One, Web Client
Managing the Sales Process in SAP Business One, Web Client
11 min
Navigating the Process from Quotation to Cash
8 min
Automating the Return Request Process in SAP Business One, Web Client
8 min
Quiz
Utilizing the Customer Relationship Management (CRM) Functionality
Exploring the Customer Relationship Management (CRM) Process
2 min
Creating an Activity to Start the CRM Process
4 min
Utilizing the Opportunity for Potential Deals with a Customer or Lead
11 min
Quiz
Handling the Purchasing Process in SAP Business One, Web Client
Managing the Purchasing Process in SAP Business One, Web Client
6 min
Running the Purchasing Process
13 min
Creating Recurring Transactions in SAP Business One, Web Client
6 min
Using Blanket Agreement in Purchasing Documents
8 min
Quiz
Managing Inventory with SAP Business One, Web Client
Handling Inventory Transactions
3 min
Handling Goods Receipts and Goods Issue
6 min
Issuing Inventory Transfers and Inventory Transfer Requests
9 min
Quiz
Managing the Customer Service Process
Discovering the Service Process in SAP Business One, Web Client
2 min
Creating an Equipment Card for a Serial Number Item and Defining Service Contracts
5 min
Creating a Service Call
7 min
Managing the Service Solutions Knowledge Base
2 min
Quiz
Exploring SAP Business One, Web Client
Starting with SAP Business One, Web Client
15 min
Leveraging the Enterprise Search
6 min
Quiz
Managing Business Partners, Items, and Activities in SAP Business One, Web Client
Managing Master Data in SAP Business One, Web Client
9 min
Managing Items
6 min
Scanning Business Cards to Automatically Create Business Partner Master Data
6 min
Creating Activities in SAP Business One, Web Client
14 min
Quiz
Handling the Sales Process in SAP Business One, Web Client
Managing the Sales Process in SAP Business One, Web Client
11 min
Navigating the Process from Quotation to Cash
8 min
Automating the Return Request Process in SAP Business One, Web Client
8 min
Quiz
Utilizing the Customer Relationship Management (CRM) Functionality
Exploring the Customer Relationship Management (CRM) Process
2 min
Creating an Activity to Start the CRM Process
4 min
Utilizing the Opportunity for Potential Deals with a Customer or Lead
11 min
Quiz
Handling the Purchasing Process in SAP Business One, Web Client
Managing the Purchasing Process in SAP Business One, Web Client
6 min
Running the Purchasing Process
13 min
Creating Recurring Transactions in SAP Business One, Web Client
6 min
Using Blanket Agreement in Purchasing Documents
8 min
Quiz
Managing Inventory with SAP Business One, Web Client
Handling Inventory Transactions
3 min
Handling Goods Receipts and Goods Issue
6 min
Issuing Inventory Transfers and Inventory Transfer Requests
9 min
Quiz
Managing the Customer Service Process
Discovering the Service Process in SAP Business One, Web Client
2 min
Creating an Equipment Card for a Serial Number Item and Defining Service Contracts
5 min
Creating a Service Call
7 min
Managing the Service Solutions Knowledge Base
2 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 3 right to pass this unit.
1.
What allows you to document most types of contacts with customers?
Choose the correct answer.
Sales quotations
Activities
Sales orders
Opportunities
2.
Which documents can you issue for a ‘Lead’ business partner master type?
There are two correct answers.
Sales Orders
Sales Quotations
A/R Invoices
Deliveries
3.
Which of the following are true about the sales opportunity?
There are two correct answers.
It allows you to manage a potential deal with a customer or lead.
It represents a single task, phone call or meeting.
Once you set it as "Won", it cannot be changed.
It can include multiple documents.