Introduction
Start the video below to jump right into the content:
Using Situation Handling, you would benefit from a framework that automatically detects important issues and brings them to your attention. Thus, you are then able to react immediately to various business situations, such as upcoming deadlines, ending contracts, or other changing circumstances to outstanding deliveries and confirmations. This video demonstrates the possibilities of Situation Handling using the example of the situation Low Number of Received Quotations. Situation Handling notifies you on time so that you can react and call your suppliers for example.
The following picture and list show the Situation Handling Concept in a nutshell:
- Trigger
End-users are proactively informed about situations that require their attention.
- Related Information
All relevant context information is derived and displayed in a consumable way, providing direct insights to action.
- Proposed Action
Proactive proposal of potential actions to solve the critical situation.