SAP SuccessFactors Reward and Recognition is part of the compensation solution which supports spot award programs. Programs can either be cash-based or point-based with gift card redemption.
Spot Award differs from a typical compensation planning since the award is done off cycle, giving one or more employees an award at different times in an ad-hoc fashion while normal compensation planning is done for all employees at one time. Additionally, there is no template or XML for spot awards. Configuration is done by navigating to Compensation Home.
There is no copy feature for spot awards; however, Instance Synchronization tool supports copying spot award configuration from a source instance to a target instance (for example, from Test environment to Production environment). Configurations such as Settings, Levels, and Categories can be synched across instances.
Customers have the capability to work with the following two Spot Awards redemption partners as well:
- XOXODAY
- Blackhawk Networks
Customers may also use Rewards and Recognition to setup non-monetary rewards or appreciation messages. This is a great way to allow peers to send thank you messages that are seen by managers and colleagues. Further, in some countries monetary rewards are not legally acceptable and this feature opens those customers up to use Rewards and Recognition.
Note
Rewards and Recognition is available to all SAP SuccessFactors Compensation users and can be activated through Upgrade Center. Once activated, permissions will have to be granted to administrators and managers as well as budget holders and nominators.
Administrator:
Creates and edit Spot awards programs. Can override and add existing Spot award budget for all target population.
Permissions for Administrators:
- Using Action Search, enter Manage Permission Roles.
- Choose to create a new role or choose an existing role.
- Select Permission….
- Under Administrator Permissions, scroll down to Metadata Framework permission and select Configure Business Rules.
- Go to Manage Spot Awards, and select Manage Spot Awards Program and Manage Spot Awards Reports permissions.
- Under Manage Compensation, select Manage Currency Conversion Rate Tables.
- Under Manage foundation Objects Types, select:
- Pay component.
- Workflow.
- Scroll down to Miscellaneous Permissions and make sure the permissions are set as follows:
- Spot Award: Permission to View for All target population for reporting purpose.
- Spot Award Program: Permission to Edit spot award program and all its fields.
- Spot Award Budget: Permission to Edit spot award budget for all target populations.
- Under Grant this role to, select Add and choose the user you want to grant this role to.
- In Grant role to, select Permission Group, and choose the permission group you want to grant the role to.
- In the Target population, select Everyone.
Manager:
Can view the award details received by his direct reports and send an email notification once award is approved.
Permissions for Managers:
- Using Action Search, enter Manage Permission Roles.
- Choose to create a new role or choose an existing role.
- Choose Permissions Tab.
- Under Employee Data, select view permissions for Manager and Status. Once you enable these permissions, you can view the recent awards of your direct reports.
- Scroll down to Miscellaneous Permissions and make sure the permissions are set as follows:
- Spot Award: Permission to view spot awards, where the target population is for direct reports.
- Spot Award Program: Permission to view spot awards program basic fields (allows you to select a program in the spot awards landing page).
- Under Grant this role to select Add.
- Define the user whom you want to grant the role to. In grant role to, select Managers.
- Select the Target population as Granted User's Direct Reports or Only the Direct Reports in these groups and select the group.
- Enable Exclude Granted User from having the permission access to themselves. By enabling this option, you will not be able to nominate yourself for any Spot Award.
Note
- The target population should be set up for the managers on the budget and Spot Awards entities, otherwise managers will have access to all the awards and everyone's budget.
- In case you are not able to view the Status field in Employee Data permissions, then the Status field must be added in Import/Export Data Model. Contact your SAP Cloud support to add this field.
Budget Holder:
Can view the spot award budget for self-target population
Permissions for Budget holders:
- Using Action Search, enter Manage Permission Roles.
- Choose to create a new role or choose an existing role.
- Choose Permissions Tab.
- Scroll down to Miscellaneous Permissions and make sure the permissions are set as follows:
- Spot Award Program: Permission to view spot award program basic fields (allow user to select a program in the spot awards landing page).
- Spot Award Budget: Permission to view spot award budget, for "self" target population.
- Under Grant this role to, select Add.
- Define the user whom you want to grant the role to. In grant role to, select Permission group.
- Select the permission group you want to grant this role to.
- In the Target population, select the group you want to grant this role to.
Nominator:
Can select a program and nominate an employee for spot award.
Permissions for Nominators:
- Using Action Search, enter Manage Permission Roles.
- Choose to create a new role or choose an existing role.
- Choose Permissions Tab.
- Scroll down to Miscellaneous Permissions and make sure the permissions are set as follows:
- Spot Award Program: Permission to view spot award program basic fields (allow user to select a program in the spot awards landing page.
- Spot Award: Permission to view and edit spot awards.
- Under Grant this role to, select Add. Assign this role to users who have to nominate. For more information, refer to Enabling Permissions to Assign a Spot Award for Various Roles.
- Enable Exclude Granted User from having the permission access to themselves. On enabling this option, you will not be able to nominate yourself for any Spot Award.
Note