Getting Started with SAP SuccessFactors Learning

Integrating SAP SuccessFactors Learning with SAP SuccessFactors HCM

Exploring the SAP SuccessFactors Learning User Interface

Exploring the SAP SuccessFactors Learning Administrator Interface

Enabling AI Services for SAP SuccessFactors Learning

Reporting in SAP SuccessFactors Learning

Working with Items

Working with Curricula

Working with Programs

Assigning Learning to End-Users

Configuring Item Relationships and Advanced Administration Features

Creating, Managing, and Registering for Classes

Adding and Editing History Records

Managing Online Content

Building Assessments

Evaluating Training

Managing Security

Customizing SAP SuccessFactors Learning

Customizing Email Notifications and Certificates

Creating Approval Processes

Migrating Data

Succeeding as a Consultant

Using the Launch Editor Link

Objective

After completing this lesson, you will be able to use the email notification template editor.

Launch Editor Link

An alternative user-friendly tool to configure the Messages tab is the Email Notification Template editor. This editor can be accessed using the Launch Editor link.

To use this editor, it must be enabled in System Administration→Configuration→Global Application Settings→Use Editor Content When Sending Email Notifications.

Launch Editor button is highlighted in an email notification template editor.

The Email Notification Template Editor screen contains the following fields:

Locale: Allows you to create localized versions of each template (one for each language/locale).
Subject fields: Allows recipients to see the notification subject relevant to their role
Body: Defines the messaging that is presented to the recipient. The Body consists of static text and tokens.
Tokens: Used to dynamically add information to the message.
Message Preview: Emails copy of message to the administrator to preview the message.

1-5 marked on the email notification template editor screen show the locations of the fields.

Customize an Email Notification

To customize a class registration email notification, follow these steps:

Navigate to Learning Administration→Learning Activities→Classes.
Search and access a class entity.
Navigate to the Email Notifications tab.
Locate the Edit the Registration Email Notification for the Class section.
Create a backup copy of the original message body before making changes.
Add tags <html><pre> at the beginning of the body text.
Add tags </pre></html> at the end of the body text.
Make the item title red and underlined by replacing the <&SCHD-DESC> token with <u><font color="red"><&SCHD-DESC></font></u>.
Add <hr> before the token <&SEG-GRID>.
Add </hr> after the token <&SEG-GRID>.
Add static text For additional information, please contact: after the token <&SEG-FACILITY>.
Add the following tokens on separate lines after the static text:
Code Snippet
```
1234
<&SCHD-CONTACT>
<&SCHD-CONTACT-PHONE>
<&SCHD-CONTACT-EMAIL>
```
Select Apply changes.

Compare your code to the code below:

Code Snippet

1234567891011121314151617181920212223242526272829

<html>
<pre>
<LOOP>
<label key="notification.Enrollment.MessageText1"/><&ROLLUP_MESG>
</LOOP>
<LOOP>
<label key="notification.Enrollment.MessageText2" arg0="<&ROLLUP_STUD_ID>" arg1="<&ROLLUP_STUD_NAME>"/>
</LOOP>
<label key="notification.Enrollment.MessageText3"/>
<&SCHD-CPNT>
<u><font color="red"><&SCHD-DESC></font></u><&SCHD-SHORT-DESC>
<&SCHD-DESC-EDITABLE>
<label key="notification.Enrollment.MessageText4"/>
<hr>
<&SEG-GRID>
</hr>
<label key="notification.Enrollment.MessageText5"/>
<&SEG-FACILITY>
For additional information, please contact:
<&SCHD-CONTACT>
<&SCHD-CONTACT-PHONE>
<&SCHD-CONTACT-EMAIL>
<LOOP>
<label key="notification.Enrollment.MessageText6" arg0="<&APPROVAL_OR_DENIAL_REASON>"/>
</LOOP>
</pre>
</html>

Result: The registration email notification will be generated with the following characteristics:

The class title is in red.
There is a line before the class schedule details.
The static text is displayed.
The tokens display information specific to the class.

The four characteristics numbered 1, 2, 3, 4 are labeled on the custom email notification screen.

Summary

The Email Notification Template Editor simplifies customization of the Messages tab via the Launch Editor link.
Enable the editor in Global Application Settings to access fields like Locale, Subject, Body, Tokens, and Preview.
Customize emails with static text, tokens, and HTML tags for dynamic and formatted content.

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