In SmartRecruiters, you can configure application experiences (or forms) to provide tailored and optimized application processes for different types of jobs within your organization. This is particularly useful if you're a global company with varying recruitment needs across different departments or locations.
The holistic candidate experience involves the following question types:
- Standard or custom application forms (Determined by org fields to tailor the application experience by organizational requirements).
- Application screening and job screening questions (Can be configured as branching questions and/or knockout questions).
Hint
Best Practice - Carefully consider the length of application forms/screening question sets to find a balance between collecting all the information the recruiters need to make their decisions and not requiring so much information that the application rate reduces too much due to candidate drop off.
Default Apply Experience
On the Application Management tab, you'll find your default application experience, which applies to all jobs that don't meet the criteria defined for other application experiences. You can edit this default application by clicking the Edit icon.
Note
While you can't change the title of the default application, you can configure the information collected from applicants.
Custom Application Experience
To create a new application experience, click the New Application Experience button. For example, you might want to create an application specifically for Retail Store positions.
When creating a new application, you can customize the following:
- Application Title: Give your application a descriptive title (for example, Retail Store Application).
- Required Fields: Toggle fields on or off to determine what information applicants must provide. For example, you might remove the resume requirement for retail positions.
- Field Settings: Some fields, like Education and Place of Residence have Settings icons that allow for further configuration.
- For example, for Education, you can choose to collect the dates a candidate attended school or university. Or for fields like Place of Residence, you can choose to collect the city, region, or require a postal code.
Organizational Field Assignment: This is where you define which jobs will use the new application experience. You can assign the application based on organizational fields like Department, Country, or Brand. For example, you could assign the Retail Store Application to all jobs with the Department field set to Retail.
Another example is that if it is a legal requirement to collect a candidate’s nationality when they apply for a job in a particular country, a screening question set can be applied only to jobs in that specific country.
Activation: Once you've configured the application, you can use the Activation toggle to set the date that the application should go live. The system will check for conflicts with other application experiences and display an error if any are found.
Tracking Reapplied Candidates and the General Application
The Configuration tab within the Application Experience page offers additional options:
- Track Reapplied Candidates: Enabling this will identify candidates who have previously applied for the same job within a specified timeframe by applying a Reapplied badge to their application. This helps identify serial applicants.
- General Application (Get in touch): You can view and copy the HTML code for your General Application, which allows candidates to submit their information without applying to a specific job. It is important to note that only users with admin or extended roles can review general applications.
