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Scrolling tab | Configuring SAP Sales Cloud Version 2

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This certification verifies that you possess SAP Sales Cloud Version 2 fundamentals and administration knowledge in the product area required of the consultant profile. This certification proves that you have an overall understanding and in depth skills to participate as a member of project team with a focus on Sales Cloud version 2 in a mentored role.

To qualify for this certification, you are required to demonstrate your practical, hands-on skills. Before accessing the certification exam, you must complete the practical test of the learning journey: <a rel="noopener" target="_blank" href="https://learning.sap.com/learning-journeys/implementing-sap-sales-cloud-version-2">Implementing SAP Sales Cloud Version 2</a>. Please ensure you complete the practical test as a prerequisite to proceeding with the certification. Passing the exam alone is not sufficient to get certified. Please note that your certification can be revoked in case you did not complete the hands-on testing.&nbsp;

SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2

cleanFiles/bookmap_Configuring_and_Managing_SAP_Sales_Cloud_V_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-03-26T09:27:13.000Z

Core Responsibilities and Tools for Administrators

Advanced Configurations and Automation

Assessment

Exploring an Administrator's Daily Workflow

Lead Management Configuration

Opportunity Management Configuration

Quote Management Configuration

Sales Order Configuration

Visits Configuration

Comprehensive Configuration: Leads, Opportunities, Quotes, Sales Orders and Visits

Configuring Pricing Strategies

Configuring Pipeline and Sales Forecasting

Configuring Call Lists and Outreach Planning

Configuring Sales Activities

Configuring Sales Workflows and Operations

Leveraging Microsoft Teams Integrations

Configuring Communication Channels

Configuring Relationship Intelligence

Enhancing Communication and Collaboration

Leveraging Machine Learning for Intelligent Sales and Lead Scoring

Configuring Gen AI and CX AI Toolkit

Advanced Machine Learning Insights

Setting Up Mobile App Features

Managing Mobile App Integrations and Security

Configuring the Mobile Application

Configuring and Managing SAP Sales Cloud Version 2 

In this comprehensive course, participants will have the opportunity to delve deep into the configurations in SAP Sales Cloud Version 2. Whether they are new administrators, functional consultants, or individuals seeking to learn how to use the solution, this course will be an essential guide. Features explained here include configuring basic features like lead, opportunities, quotes, orders, visits and other processes like configuring sales workflows, integrating MS teams, learning about ML and AI configurations and configuring the mobile application.

1_9j0nnwuk (video-connector) - 2024-01-22T13:40:52.521Z

Exploring and Configuring SAP Sales Cloud Version 2

Hi, welcome to Exploring and Configuring SAP Sales Cloud Version 2. This course offers an in-depth understanding of this new solution, ideal for administrators, functional consultants or anyone keen to learn its configuration. Sharpen your skills in key areas such as lead generation, opportunity management, mobile app operations, activity tracking, relationship intelligence, machine learning and more. Excited? Let's get started.

1_mj09sdqd (video-connector) - 2025-03-04T12:25:25.019Z

Configuring SAP Sales Cloud Version 2

Hi, welcome to configuring SAP Sales Cloud version 2. This course offers an in-depth understanding of this new solution, ideal for administrators, functional consultants, or anyone keen to learn its configuration. Learn the most essential configurations as an administrator in the areas of leads, opportunities, quotes, sales orders, visits, and more. Understand pipeline and forecasting configurations. Gain insights on AI and communication channel integrations. Excited? Let's get started.

SF Live events (sf-live-events) - 2025-01-28T17:02:45.929Z

Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions

Meet SAP Customer Experience Solutions - Lead to Cash and SAP Customer Data Solutions

SF Live events (sf-live-events) - 2025-01-28T17:02:46.583Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience solutions and Lead to Cash, as well as learning about SAP Customer Data essentials.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.&nbsp;

SF Live events (sf-live-events) - 2025-01-28T17:03:56.338Z

Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud

Meet SAP Customer Experience Solutions - SAP Sales Cloud and SAP Service Cloud

SF Live events (sf-live-events) - 2025-01-28T17:03:57.146Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Sales Cloud, and SAP Service Cloud.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

Meet SAP Customer Experience Solutions ? SAP Commerce Cloud and SAP Emarsys Customer Engagement

SF Live events (sf-live-events) - 2025-05-15T13:36:26.060Z

Meet SAP Customer Experience Solutions: SAP Commerce Cloud and SAP Emarsys Customer Engagement

SF Live events (sf-live-events) - 2025-01-29T14:27:27.515Z

Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement

Meet SAP Customer Experience Solutions - SAP Commerce Cloud and SAP Emarsys Customer Engagement

SF Live events (sf-live-events) - 2024-09-20T07:24:52.032Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Commerce Cloud, and SAP Emarsys Customer Engagement.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li>Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

Meet SAP Customer Experience Solutions ? Integration and Extensibility Options

SF Live events (sf-live-events) - 2025-05-15T13:43:34.109Z

Meet SAP Customer Experience Solutions - Integration and Extensibility Options

SF Live events (sf-live-events) - 2025-01-28T17:02:15.763Z

Meet SAP Customer Experience Solutions – Integration and Extensibility Options

SF Live events (sf-live-events) - 2025-01-28T17:02:16.577Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience Integration options, and SAP Customer Experience Extensibility alternatives.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li>Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

SF Live events (sf-live-events) - 2025-02-06T17:23:36.898Z

Live Expert Q&A Session on SAP Sales Cloud V2 Functionality

Join us for this Q&amp;A session with our SAP Sales Cloud V2 product experts. This is a valuable opportunity to get your questions answered about the product’s features and functions. Additionally, the experts will address some commonly misunderstood features to help you use them more effectively. Whether you are a new user or have been working with SAP Sales Cloud V2 for a while, this session is designed to give you the support and information you need to optimize your use of the product. We encourage you to bring your questions and join us!

SF Live events (sf-live-events) - 2025-02-06T20:36:01.040Z

Prepare for the certification C_C4HCX: Solution Architect for Customer Experience

SF Live events (sf-live-events) - 2024-09-01T04:00:07.695Z

Prepare for the certification C_C4HCX: Solution Architect for Customer Experience



SF Live events (sf-live-events) - 2024-07-10T04:00:01.605Z

SF Live events (sf-live-events) - 2024-09-04T04:00:00.745Z

SF Live events (sf-live-events) - 2024-10-07T18:51:46.742Z

SF Live events (sf-live-events) - 2024-10-07T18:51:58.112Z

SF Live events (sf-live-events) - 2025-01-27T14:27:37.709Z

SF Live events (sf-live-events) - 2025-01-27T14:27:37.018Z

In this live session SAP Customer Experience expert trainers will deliver an introductory session on the C_C4HCX certification: SAP Certified Application Associate as Solution Architect for Customer Experience. The goal is to explain the certification process, the level of knowledge required and the resources available for preparation. The session will also address participant questions related to the exam.The following concepts will be covered:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">About the C_C4HCX certification</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">General Information</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Exam Information</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">All Topics Walkthrough</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Extension Suite</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Integration Suite</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales and Service Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Data Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Commerce Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Marketing Cloud and Emarsys</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">The Intelligent Enterprise</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Simulation mode</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Sample questions</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Further Resources</li>
</ul>

SF Live events (sf-live-events) - 2025-01-27T14:29:20.351Z

Grow your Skills in SAP Customer Experience Solutions

SF Live events (sf-live-events) - 2025-04-10T18:13:09.676Z

SF Live events (sf-live-events) - 2025-04-04T13:27:31.888Z

SF Live events (sf-live-events) - 2024-07-12T04:00:03.367Z

SF Live events (sf-live-events) - 2024-09-05T04:00:04.613Z

SF Live events (sf-live-events) - 2024-10-17T12:12:13.769Z

Grow your Skills in SAP Customer Experience Solutions


SF Live events (sf-live-events) - 2025-01-29T20:30:26.179Z

Today’s business landscape is changing dramatically, as are your customers’ expectations for better interactions with your company. SAP offers a broad and deep portfolio of solutions for creating personalized and trusted customer experiences.During this live session, we will give you an overview of the learning resources for the different SAP Customer Experience solutions, and the options you have for attending SAP Customer Experience trainings. &nbsp;Topics include:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Training and Adoption concepts</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Solutions learning portfolio offering:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Commerce Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Data</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Service Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Emarsys and SAP Marketing Cloud</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Customer Experience Solutions -&nbsp;Integration and Extensibility</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Other learning resources</li>
</ul>
</li>
</ul>

In-App extensibility for SAP Sales Cloud and SAP Service Cloud version 2

SF Live events (sf-live-events) - 2025-04-17T10:10:51.727Z

SF Live events (sf-live-events) - 2025-04-17T09:29:44.128Z

SF Live events (sf-live-events) - 2024-10-17T12:31:09.201Z

SF Live events (sf-live-events) - 2025-03-13T17:24:42.502Z

This live session will explore the use of In-App extensibility methods for extending SAP Sales and Service Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">In-App extensibility for SAP Sales and Service version 2</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Extensibility Mechanisms</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Extensibility Administration&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Custom Fields and Attributes&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Data privacy&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Validations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Determinations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">External Hooks</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Assignment Rules</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Page Layouts</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Custom Logic Administration</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Mashup Authoring&nbsp; &nbsp; &nbsp; &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Language Adaptation</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Samples</li>
</ul>

SF Live events (sf-live-events) - 2025-05-12T17:15:58.556Z

Get Certified: SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2

In this Get Certified live session series, certified expert trainers will deliver knowledge transfer sessions covering all topic areas relevant for the <a target="_blank">C_C4H47</a> certification: SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2.The goal of this Get Certified live session series is for learners to receive expert-guided support to complement their self-study activities and prepare them to attempt the <a target="_blank">C_C4H47</a> certification exam.To prepare for the certification, you should first work through the Learning Journeys linked to the certification and join the live sessions. Your trainer will review the Learning Journey content and focus on the most important topics relevant to the exam, to give you the best chance of success.The following content will be covered:
<ul>
<li>Session 1: Kickoff (1 hour): Outlining the live session series, introducing the certification, explaining the types of questions, providing tips for preparation, working through sample questions in the exam interface</li>
<li>Session 2: Diving into the Essentials (1 hour) : Exploring SAP Sales Cloud Version 2 - Unit 1 to 2</li>
<li>Session 3: Empowering Sales Management (1 hour) : Exploring SAP Sales Cloud Version 2 - Unit 3 to 5</li>
<li>Session 4: Mobility &amp; Advanced Configurations (1 hour) : Exploring SAP Sales Cloud Version 2 - Unit 6 and Configuring SAP Sales Cloud Version 2 - Unit 1</li>
<li>Session 5: Administering &amp; Planning Sales Activities (1 hour) : Configuring SAP Sales Cloud Version 2 - Unit 2 to 3</li>
<li>Session 6: Enhancing Collaboration &amp; Security (1 hour) : Configuring SAP Sales Cloud Version 2 - Unit 4 to 6</li>
</ul>

Extending SAP Sales Cloud version 2 with SAP Build

SF Live events (sf-live-events) - 2025-04-10T18:05:15.564Z

SF Live events (sf-live-events) - 2025-04-04T13:14:41.434Z

Extending SAP Sales Cloud version 2 with SAP Build



SF Live events (sf-live-events) - 2024-07-31T04:00:01.847Z

Extending SAP Sales Cloud version 2 with SAP Build


SF Live events (sf-live-events) - 2024-08-28T04:00:01.563Z

SF Live events (sf-live-events) - 2025-03-13T16:46:35.666Z

SF Live events (sf-live-events) - 2024-10-17T11:50:11.927Z

This session will cover the use of SAP Build for extending SAP Sales Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">SAP Sales Cloud v2 extensibility options</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Using SAP Build</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Low Code options with SAP Build Apps</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Pro Code options with SAP Build Code</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Samples</li>
</ul>

Print Form Adaptation with Adobe LiveCycle Designer for SAP CX and other SAP solutions

SF Live events (sf-live-events) - 2025-04-11T14:40:35.410Z

SF Live events (sf-live-events) - 2025-04-04T13:21:45.251Z

SF Live events (sf-live-events) - 2025-02-06T20:30:20.559Z

SF Live events (sf-live-events) - 2025-01-28T18:12:48.262Z

SF Live events (sf-live-events) - 2025-01-28T18:12:48.997Z

SF Live events (sf-live-events) - 2025-02-06T20:30:21.141Z

SF Live events (sf-live-events) - 2024-07-16T00:09:32.600Z

Print Form Adaptation with Adobe LiveCycle Designer for SAP Sales and Service Cloud

SF Live events (sf-live-events) - 2024-09-03T04:00:02.214Z

SF Live events (sf-live-events) - 2024-08-01T04:00:01.416Z

SF Live events (sf-live-events) - 2024-08-23T04:00:01.289Z

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud (versions 1 and 2), &nbsp;SAP Business ByDesign and SAP S/4HANA are based on print form templates that can be adapted with Adobe LiveCycle Designer. In this live session we will have a closer look at typical requirements, issues, and best practices for print form adaptation with Adobe LiveCycle Designer and the mentioned cloud systems.

Prepare for certification

Configuring and Managing SAP Sales Cloud Version 2

Exploring an Administrator's Daily Workflow

Comprehensive Configuration: Leads, Opportunities, Quotes, Sales Orders and Visits

Configuring Sales Workflows and Operations

Enhancing Communication and Collaboration

Advanced Machine Learning Insights

Configuring the Mobile Application

Related live sessions

SAP Learning Group

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