Configuring SAP Enable Now for Content Transition

Objective

After completing this lesson, you will be able to configure server settings and user permissions in SAP Enable Now to establish a secure connection for content transition.

Transition SAP Enable Now Content

WalkMe Learning Arc enables you to transition content from SAP Enable Now into our WalkMe learning system. Instead of building everything from scratch, import your existing SAP Enable Now content, convert it into microlearnings, and publish it directly to the Learning Portal for the learners.

A screenshot of the WalkMe Learning Arc interface, showing how SAP Enable Now content is converted. A cursor is highlighting the 'Edit in Producer' button, ready to begin the conversion process.

The transition process includes:

  • Hostable: Copy data from SAP Enable Now Manager into the WalkMe server using SAP Enable Now credentials.

  • Playable: Convert items into learning formats and publish them to the Learning Portal.

  • Editable: Connect SAP Enable Now Producer to WalkMe Learning Arc to edit and sync content.

Getting Started with Transitioning SAP Enable Now Content to WalkMe Learning Arc

To access the Transition Content page, navigate to the WalkMe Console or use one of the direct links below:

Step 1: Configure SAP Enable Now settings

If you're using SAP Enable Now Cloud, you'll start the process by first:

  1. Open the Administration menu.

  2. Select Server Settings.

  3. Click Features.

  4. Under Enabled Expert Features, select DISABLE-CSRF-PROTECTION.

If you're using SAP Enable Now On-Premise, you'll:

  1. Open the Administration menu.

  2. Select Server Settings.

  3. Click Security and Passwords.

  4. Enable the Enable Basic Authentication toggle.

  5. Disable the Enable Single Sign-On.

The screenshot shows the Server Settings page in SAP Enable Now Cloud. The Features tab is selected, displaying settings for Expert Features, Versioning, and Connected Workspace.
Step 2: Add a transition user in SAP Enable Now Manager

Set up a dedicated transition user in SAP Enable Now Manager with the required roles and access. This account connects SAP Enable Now to WalkMe during the transition process and has read-only privileges.

  1. Log in to SAP Enable Now Manager.

  2. Open the Administration menu.

  3. Select User Management.

  4. Next to Quick Add, enter the user details.

  5. Assign the role Master Authors, Administrator.

  6. Click Add.

When granting user permissions:

  1. In the Administration menu, select Permissions.

  2. Choose the transition user.

  3. In the Permissions column, grant the following permissions:

    1. Content: View

    2. Resources: View

A screenshot of the SAP Enable Now Manager interface, focusing on the user management page. An Edit User dialog box is open, showing the configuration for a dedicated transition user named walkme1. The User Roles dropdown is set to Master Authors, Administrators to grant the necessary permissions for the WalkMe integration.
Step 3: Grant User Workspace Privileges
  1. In the Administration menu, select AdministrationWorkspaces and Tags.

  2. In the Actions: Workspace column, select Manage Access.

  3. Choose the transition user under Selection.

  4. Under Permissions, select:

    1. View Published Content

    2. View All Content

A screenshot of the Manage Access window in SAP Enable Now, where the user is being granted read-only access with the View Published Content and View All Content permissions selected.
Step 4: Activate User
  1. Log in to SAP Enable Now Manager using the new user’s credentials.

  2. On first login, review the Data Protection and Privacy Statement.

  3. Select I agree, then click Send.

The image shows the steps of activating the user by Logging in to SAP Enable Now Manager, reviewing Data Protection and Privacy Statement and then selecting Agree to send

Ready to use copy into WalkMe Learning Arc!

Now that you've configured our SAP Enable Now settings and set up our transition users in SAP Enable Now Manager, you can now begin the process to copy content in WalkMe Learning Arc.

Copy SAP Enable Now Content

Getting Started with Copying SAP Enable Now Content

You can now copy workspaces from SAP Enable Now Manager into WalkMe Learning Arc. Once copied, you will need to convert the content so learners can access it in the Learning Portal or in-app. Let's get started by:

  1. In WalkMe Learning Arc Console, go to the Transition Content tab.

  2. Select Copy Workspace.

A screenshot shows the WalkMe Learning Arc Console with the Transition Content tab and Copy Workspace option.
Step 1: Enter the Transition User's Details

Now that you've created our transition user in SAP Enable Now, you can transfer that information to WalkMe Learning Arc .

  1. In the Copy SAP Enable Now Workspace popup, enter the transition user credentials:

    1. SAP Enable Now Manager URL:Workspace URL from the SAP Enable Now Manager.

    2. Username:Transition user username.

    3. Password:Transition user password.

  2. Click Next.

A screenshot displays the Copy SAP Enable Now Workspace popup, to enter transition user credentials such as SAP Enable Now Manager URL, Username and password.
Step 2: Workspace types in SAP Enable Now

Local workspace

  • Exists only in the local Manager or Producer environment.

  • Stores its own content and resources.

  • Not connected to another Manager.

Extended workspace

  • Connected to another Manager or account.

  • Lets organizations share or reuse content, templates, or global learning assets.

  • Extended content is marked in orange for easy identification.

A screenshot displays the Workspace types: Local and Extended in SAP Enable Now.

Note

Each learning system is linked to a single learning workspace. To manage multiple workspaces, we’ll need to create a separate learning system for each one.

Step 3: Copy to a Workspace

You can monitor copy progress and item count in Learning Notifications. Once complete, the workspace appears on the SAP Enable Now Transition page in the WalkMe Console.

To copy a local workspace:

  • Select the workspace.

  • Click Copy.

To copy an extended workspace:

  • Select the workspace.

  • Sign in again using the extended account credentials.

A screenshot of Copy to a Workspace popup is displayed, to select the appropriate workspace and click Copy.
Step 4: Data Copied vs Not Copied

Not copied:

  • Course assignments

  • Business rules (segments)

  • Head version: Only the last state is copied

  • Publish states

  • Data analytics: Analytics start fresh once content moves to WalkMe

Copied:

  • Workspace resources

  • Metadata

  • In-app context

Step 5: Convert Content

After copying the workspace from SAP Enable Now, convert the copied content into microlearning content. This process wraps each SAP Enable Now item in a microlearning format so it can be viewed and managed in the Learning Content page in the WalkMe Console.

  1. Open the workspace.

  2. To select the items for conversion:

    1. Select items one by one.

    2. Click the Select direct children icon to select all items directly under the parent element.

  3. Click Convert from the floating toolbar.

A screenshot of the Learning Content page in the WalkMe Console showing the items selected for conversion and the Floating toolbar to Convert.

Now that the SAP Enable Now content has been converted into WalkMe Learning Arc, you can now use it in the Learning Content creation.

Note

When converting SAP Enable Now items to WalkMe Learning Arc courses, there’s a limit of 20 items per conversion.

A Screenshots shows the converted SAP Enable Now item that appears as a micro-learning in the Learning Content page.

Once published, converted SAP Enable Now item becomes a card in the WalkMe Learning ArcPortal. Each converted SAP Enable Now item appears as a microlearning in the Learning Content page.

You can now:

  • Keep the original SAP Enable Now content as an individual microlearning.

  • Add supporting elements (text, images, quizzes, recordings) in the Learning Content builder.

  • Add the converted SAP Enable Now item as an element within other learning content.

Summary

In this lesson, you learned how to transition content from SAP Enable Now to WalkMe Learning Arc.

  • Initiate the transition by entering SAP Enable Now Manager credentials and the workspace URL into the WalkMe Console.
  • Distinguish between local and extended workspaces to ensure the correct authentication and copy method is used.
  • Verify that metadata and in-app context are included in the copy while noting that business rules and analytics are excluded.
  • Convert copied items into microlearning formats within the WalkMe Console to make them accessible in the Learning Portal.
  • Manage conversion limits by processing no more than 20 SAP Enable Now items per individual conversion task.