Exploring Travel Administration Resources

Objective

After completing this lesson, you will be able to identify the key Concur Travel administrator resources.

Introduction to Travel Administration Resources

In this lesson, you will explore how to access and navigate the Concur Travel Administration Resources page — an essential hub containing all key documentation, guides, and support materials for administering Concur Travel. These resources help administrators configure the system, manage day‑to‑day operations, and stay informed about updates and new features.

Accessing Travel Administration Resources

There are two ways for the customer to access these resources.

The first option is available directly from the Concur Travel home page.

Note

This option is available to a user only if they have been assigned Administration permissions.

In that case, users can:

  1. Select the question mark icon in the top‑right corner.
  2. Select Travel Administration Help.Screenshot of the SAP Concur Travel homepage showing flight search options, alerts, company notes, and a user menu expanded to highlight Travel Administration Help
  3. Select Resources for Administrators – Professional Edition in the Table of Contents.
  4. Select Professional Edition Documentation to open the full collection of Travel Administration resources. Screenshot of the SAP Concur Travel Professional Edition Administration Help page showing the Resources for Administrators – Professional Edition section with a highlighted link to Professional Edition Documentation and a navigation menu on the left.

The second option is to access the resources through the SAP Help Portal, which is available to all users. To use this method, the user needs to:

  1. Enter help.sap.com into the browser’s address bar.Screenshot of the SAP Help Portal homepage showing the URL help.sap.com, a large welcome banner with the text Welcome to the SAP Help Portal, a search bar, navigation menus, and an image of a person holding a tablet.
  2. Scroll to Solutions Built for You – By Category.
  3. Select Travel and Expense.Screenshot of the SAP Help Portal showing a By category section with multiple product categories, including a highlighted Travel and Expense link under the Spend Management column.
  4. Select Concur Travel.Screenshot of the SAP Help Portal Discover section showing a list of Getting Started links, including a highlighted Concur Travel link with a description about managing employee travel spend.

Both ways direct users to the main Concur Travel Administration Resources page, where all content is organized into five intuitive sections: Discover, What’s New, Implement, Integrate, and Use.

Screenshot of the SAP Concur Travel documentation page showing the product version selector, a search bar, and sections including Discover, Feature Scope Description, and What’s New. A right‑side panel lists navigation links such as Discover, What’s New, Implement, Integrate, and Use.

Once the page is open, administrators can easily browse, search, and access the documentation that supports their travel program setup and ongoing management.

Travel Administration Resources Demonstration

Next, you will watch a video that demonstrates how to navigate this resource page and highlights what you can expect to find in each section.

Hint

You can turn on closed captions and change the audio speed in the embedded player control bar.

Summary

  • Administrators can access Concur Travel Administration Resources either from the Concur Travel home page (with Admin permissions) or via the SAP Help Portal.

  • The main resource page is organized into five sections: Discover, What’s New, Implement, Integrate, and Use.

  • Administrators can browse, search, and access documentation to support configuration, daily operations, integrations, and end‑user guidance.

  • Each section provides targeted resources, from feature overviews and release notes to setup guides, security documentation, integration steps, reporting guides, and reference materials.