Introducing Company Structure

In this lesson, we will explore how company structure is represented and managed within SAP Concur Travel. Understanding this structure is essential because the configuration of travel policies, permissions, groups, and organizational units determines how each traveler experiences the booking process.

Once Concur Travel is implemented for a customer, several administrative layers, such as travel configurations, rule classes, groups, and org units, work together to define which booking options are available and what permissions each user holds. These components help ensure that travel policies are consistently applied, business rules are enforced, and employees receive the correct travel experience based on their role, department, and assigned configuration.

This overview will help you understand how the administrative areas interact and how settings created at the configuration level flow down to an individual user.

• Concur Travel uses several administrative layers, configurations, rule classes, groups, and org units, to shape each user’s booking experience.

• Configurations define high‑level travel settings for different regions or business units.

• Rule classes enforce travel policy rules and determine which booking options each user sees.

• Groups control user permissions, report access, and corporate ghost card assignments.

• Org Units represent departments and determine access to car discounts, corporate cards, reporting filters, and GDS synchronization.

• Travel System Admin manages configuration‑level settings; Company Administration manages users, groups, org units, permissions, and policy.