Approval Queues is an administrative feature you use to reassign trips from one approver to another, or to assign an approver if no approver is assigned. Approval queues apply to travel configurations with pre-trip approval in Concur Travel. This feature helps maintain efficient workflows and prevents delays in trip approvals.
Note
Access to Approval Queues requires the Administer Approval Queue or Company Administration permission.
Note
When to use Approval Queues
Some examples of when to use Approval Queues include:
- An employee needs a trip approved, but their manager is on leave.
- An employee needs a trip approved, but they don't have a manager assigned yet in their profile.
The Approval Queues feature enables you to reassign a trip awaiting approval. This is beneficial when a user is awaiting approval for a trip. The administrator can access Approval Queues and reassign the trip to another manager for approval purposes rather than waiting for their manager to return.
Accessing Approval Queues
You can access Approval Queues by selecting the Approval Queues in the left menu panel or Administer Approval Queues in the center menu.
