Creating Administrative Contacts

Objective

After completing this lesson, you will be able to manage administrative contacts information.

Administrative Contact Information Overview

The Contacts tab is where you can add company-specific contact(s) that users will see and use for training questions. The Training Administrator role gives you access to this section.

The image displays a Training Configuration page with the Contacts tab highlighted. Buttons show New, Modify, and Remove. A table lists Display Order, Title/Name, Phone, and Email Address. One contact appears: Ted Trainer with phone 797-222-3333 and email training@concur.com.

Create Administrative Contacts

To create administrative contacts:

Steps

  1. From the Training Configuration page, select the Contacts tab.

    The image displays a Training Configuration page with the Contacts tab highlighted. Buttons show New, Modify, and Remove. A table lists Display Order, Title/Name, Phone, and Email Address. One contact appears: Ted Trainer with phone 797-222-3333 and email training@concur.com.
  2. Select New, enter all required fields, and select Save when complete.

    The image displays a Training Configuration page with tabs for Simulation Resources, Document Resources, Mobile Resources, Contacts, and Alternate URL. A highlighted pop-up labeled Training Contact appears in the center and shows fields for Title/Name, Phone, and Email Address, plus Save and Cancel buttons. Behind the pop-up, the contact list shows Ted Trainer with phone 797-222-3333 and email training@concur.com, with New, Modify, and Remove buttons above the list.

Summary

  • Manage administrative contact information for training support.
  • Access contact information settings in the Contacts tab.
  • Add new contacts using the "New" button.
  • Provide users with contact details for training-related questions.
  • Save changes to update the list of administrative contacts.