A company may reimburse its employees' travel expenses using a schedule of set reimbursement rates, commonly known as "per diem" or "travel allowance" rates. Government and company policies determine these rates, which may vary depending on location, length of travel, partial travel days, seasonal travel, and similar factors.
Travel allowances cover meals (including incidentals) and lodging expenses. They don’t cover expenses such as car rentals, airline tickets, seminars, and similar items.
There are two main categories of travel allowance configurations in Concur Expense: Managed Rate Service and Legacy Travel Allowance. These options differ primarily in how they handle per diem rates and travel allowance management. While Legacy Travel Allowance requires manual rate management and offers basic functionality, Managed Rate Service automates rate updates, enhances compliance, and reduces administrative effort.
The Managed Rate Service is a Concur-managed service and consists of:
- Improved user interface delivered via the Next Generation Expense UI
- New configuration functionality providing greater flexibility to support complex travel allowance requirements
- Concur-managed automatic periodic rate updates for selected supported statutory countries
- Integration with SAP Payroll (selected countries only) and Next Generation Request
- Statutory support for new countries – Portugal and Slovakia.
Note
As seen in the image below, there are five main configuration components available for the Managed Rate Service: Rate Bundles, Configurations, Travel Time Adjustments, Preview Mode, and Legacy Audit Rules.

- Users can indicate if any meals were provided and the system will deduct the appropriate amount from the allowances for that day
- If Daily Allowances are used, ensure that the policy available to the users does not include individual meal-related expense types
- If Daily Allowances are in use and the users have a company card, they should be instructed not to use their corporate card for individual meals or designate meals related to card charges as personal
- SAP Concur offers a managed rate service, where available, through which Concur maintains statutory rate updates


