Configuring Payment Holds

Objective

After completing this lesson, you will be able to configure a payment hold.

Payment Holds Overview

Once an expense report completes the approval cycle and required workflow steps, and is ready for the Processing Payment status, the system evaluates whether to place it on payment hold. During this evaluation, the system checks:

  • Whether the expense report requires receipts.
  • Whether the required receipts have been received.
  • Whether other expense reports meet payment hold criteria based on your organization's payment hold configuration.
Payment Hold Configurations tab of Receipt Handling page.

If the system determines that the report should be placed on hold, then the hold is placed based on the type of hold.

If the system determines that the report should not be placed on hold, then the expense report proceeds to the Processing Payment status and it is not again evaluated against the payment hold limits during the payment process.

Configure a Payment Hold

To configure a payment hold:

Steps

  1. On the Payment Hold Configurations tab in Receipt Handling, select New.

    Payment Hold Configuration tab of Receipt Handling page.
  2. Complete the required fields: Name, Report Limit Without Receipts, Receipts Grace Period (Days), Editable By, Effective Date, and Active. Select Save when you're done.

    Payment Hold Configurations tab with table of field descriptions.

Summary

  • Payment holds delay expense report payments based on receipt requirements and other criteria.
  • The system checks for required receipts and other payment hold conditions.
  • Holds are applied based on configuration settings.
  • Reports meeting hold criteria are placed on hold; others proceed to payment.
  • Configure payment holds by setting limits, grace periods, and other paramete