Working with new Backoffice Features

Objective

After completing this lesson, you will be able to identify the newest features in SAP Commerc Cloud’s Backoffice

Improvements in Backoffice

Of course there have been improvements throughout SAP Commerce Cloud, from the platform to the storefront. In this unit, we want to focus on changes in Backoffice, SmartEdit, and the Composable Storefront.

UI Improvements in Backoffice

Users in Backoffice can now personalize the visibility and order of tabs and attributes in the editor area at runtime. Navigating to the CX AI Toolkit is now also simpler, thanks to a dedicated button in Backoffice.

Product Visibility Based on Category and Catalog Version

The visibility of specific products can now be restricted to users and user groups based on Category and Catalog Version in Backoffice.

This image shows a screenshot of the General tab of the product category Canon in Backoffice. The product category name is highlighted, as is the field that allows the selection of users and user groups that will be able to see this product category.

Self-Service Password Change

To increase efficiency and reduce the workload on administrators, users are now empowered to change their expired password without contacting system administrators. See More.

This image shows the interface for users to change their own passwords in Backoffice.

Search Improvements in Backoffice

The user experience when searching in Backoffice has been improved as fields in an advanced search can now be personalized by adding, removing, or changing the order of attributes. Beyond this, simple searches have also been enhanced by allowing users to save search queries and share them with different user groups.

The image shows two screenshots. The first highlights the new save icon next to the search box in Backoffice. The second shows the Save Search Query wizard, where the search can be named and shared with a user group.

WalkMe Integration in Backoffice

SAP has also been working on improving user experience and helping customers onboard staff more quickly, by integrating WalkMe into Backoffice. WalkMe allows for on-screen user guidance, assisting users in navigating through complex workflows. New content will be incrementally added and released as it becomes available.