Highlighting the upgrades and improvements on Backoffice, Commerce Module, Assistant Service Module and B2B Commerce

Now, you can easily generate and copy deep link URLs directly from the Backoffice UI. With the new "Copy Deep Link to Clipboard" button, simply navigate to your desired page, click the button, and the automatically generated URL of the current page and perspective will be at your fingertips. This functionality streamlines navigation and sharing within your team, making collaboration smoother than ever.

Multi-Dimensional Products are now supported within the Composable Storefront. This new feature allows customers to seamlessly select products with their preferred dimensions, enhancing their shopping experience. However, it's important to note that users cannot combine multi-dimensional products with variant features simultaneously in the Composable Storefront.

In 2211.30/32, Product Visibility Control is improved. This feature allows businesses to restrict the visibility of specific products based on categories and catalog versions directly within the Backoffice. This capability is particularly beneficial for managing multiple product catalogs tailored for B2B customers, fostering enhanced work efficiency and driving customer satisfaction.

The default version of the Solr application has been updated to Solr 9.5, while Solr 9.2 has been deprecated for new builds. Existing projects using Solr 9.2 will remain unaffected, but you can no longer select this version for new builds.

Additionally, Solr 9.7 is supported officially in 2211.31 (and is also available in the preview release 2211.30/32). We recommend upgrading to Solr 9.7 as soon as possible because it:

• is the most secure version of Solr.
• offers overall performance improvements, especially for customers with a large number of collections.

Please note that migrating to Solr 9.7 will require some effort. For more details, refer to the documentation on Upgrading to Solr 9.x.

Keyword Redirects are now supported for SAP Commerce Cloud's composable storefront. This feature allows you to define specific keywords that will direct customers to targeted search results, such as URLs or individual products and categories, enhancing their shopping experience.

Promotion Engine has received an upgrade with the transition of Drools from version 7 to 8. With Drools 7 reaching end-of-life in May 2024, this upgrade fortifies security, improves GDPR compliance, and expands functionality. Make sure to check Upgrading to Drools 8 for more details.

Enhancements has been rolled out to the Assisted Service Module (ASM) within the SAP Commerce Cloud, composable storefront, designed to empower customer service teams with real-time sales and support capabilities:

• Improved Customer 360-Degree view: Customer support agents can now access product reviews exclusively for products within the product catalog of the current site.
• Improved Customer Search: For B2B sites, agents can only view B2B customers, preventing any potential issue where a support agent might perform operations on behalf of B2C customers. This improvement addresses previous checkout errors that occurred for B2C customers on B2B sites, ensuring a smoother operational flow.

"Commerce Quotes" is now supported on the SAP Commerce Cloud composable storefront, empowering B2B buyers to create personalized quotes and engage in negotiations to finalize order pricing directly on the platform. With Commerce Quotes, businesses can streamline their purchasing processes and enhance overall efficiency. This not only improves the customer experience but also fosters stronger business relationships.