This section describes SAP Business Network for Freight Collaboration support for managing disputes on the network.
If a dispute is raised on the network and new amounts and/or charges are agreed on, the charges in SAP TM must be updated with the new amounts and/or charges, so they match what is on the network. Only after that is complete can the invoice be successfully submitted to SAP TM. If no dispute is raised on the network, then this step is not required and the invoice will be directly submitted to SAP TM.
Enable message interfaces
The following B2B message interfaces need to be configured to send messages to or receive messages from SAP Transportation Management (SAP TM) for settlement with disputes managed on the network.
- TransporationOrderRequest_Out
Used for freight orders to send freight settlement requests to SAP Business Network for Logistics.
Make sure to enable the sending of charges in the SAP TM EDI Communication Profile config.
- BNTransportationOrderChargeElementRequest_Out
Used for freight bookings to send freight settlement to SAP Business Network for Logistics
- InvoiceRequest_In
To receive invoices from the SAP Business Network for Logistics
- TransportationOrderChargeElementRequest_In
To receive updated or new charges for an invoice from the SAP Business Network for Logistics
- TransportationOrderChargeElementConfirmation_Out
To send confirmation to SAP Business Network for Logistics that the charges on the invoices have been updated
- BNInvoiceStatusUpdateRequest_Out
To send an invoice status update to the SAP Business Network for Logistics. Must be implemented by following SAP Note 3557909.