Monitoring and Troubleshooting Integration

Objective

After completing this lesson, you will be able to troubleshoot integration in SAP Business Network Freight Collaboration.

Integration Logs

Managing Integration Logs

SAP Business Network Freight Collaboration provides an application to monitor integration logs. The Manage Integration Logs app allows you to monitor inbound and outbound messages that are processed from SAP Business Network for Logistics.

You can view various integration logs using this app, including integration logs between SAP Business Network for Logistics and SAP S/4HANA or any other back-end SAP system (such as SAP Transportation Management), or any API or EDI system of carriers, network partners, network participants, or similar.

Since SAP Business Network for Logistics follows a single integration system design for all customers and other partners, the Manage Integration Logs app aims to provide visibility into integration logs for a particular customer or partner. Only the technical parties involved in an integration log can view the same in the app, ensuring data separation across all customers. The app also provides access to customer-facing payloads and enables reprocessing of failed integration logs

Note

The app provides standard SAP Business Network for Logistics integration logs only.

The Manage Integration Logs screen with document status, descriptions, and process details for monitoring integration events.

Monitoring in SAP Transportation Management

There are instances when messages may fail in SAP Transportation Management, either outbound from SAP TM or inbound to SAP TM. While you can see most logs in the Manage Integration Logs app, there may be instances of background processing of SOAP messages. These may not be logged or monitored in the app.

You can use transaction SRT_MONI to monitor SOAP calls in SAP TM.

The SAP error message monitor displays a table of failed web service messages with detailed XML error properties for troubleshooting.

Summary

  • Use the Manage Integration Logs app to monitor inbound and outbound messages in SAP Business Network for Logistics.
  • View integration logs with SAP S/4HANA, SAP Transportation Management, APIs, or carrier systems.
  • Each technical party can only view its own integration logs, ensuring data security and separation.
  • The app provides visibility into customer-facing payloads and supports reprocessing of failed logs.
  • Use transaction SRT_MONI in SAP Transportation Management to monitor SOAP message processing not shown in the app.

Learning

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