Monitoring and Troubleshooting

Objective

After completing this lesson, you will be able to monitor and troubleshoot SAP Business Network Global Track and Trace.

Monitoring and Troubleshooting

Because there are several multiple points to consider, it's important to be familiar with the right tools for each integration scenario or when addressing a point of failure.

Monitoring in SAP Transportation Management

If you need to verify if IDocs are generated, you can check using transaction codes WE02, WE09, or GTTMON.

Monitoring in SAP Business Network Global Track and Trace

Global Track and Trace offers a View Logs application The landing page features overview cards that summarize the most recent transactions in the system.

Dashboard displays monitoring metrics, event and message logs using charts and error reports to support troubleshooting activities.

The View Logs app has a three key views:

  • Manage Message Logs
  • Manage Event Logs
  • Manage Integration Logs

Manage Message Logs

Manage Message Logs (MML) allows you to view all the technical logs for all the message data, phase by phase and, if necessary, retrigger certain events or their correlations for the message.

Visual overview of message log monitoring and troubleshooting steps in SAP, with a focus on error identification and tracking workflow progress.

Manage Event Logs

The Manage Event Logs (MEL) app allows you to view all technical logs for the event data, phase by phase, and, if necessary, retrigger one or multiple events.

Visual summarizes monitoring and troubleshooting process in SAP, highlighting the event log screen and error tracking for rapid issue identification.

Manage Integration Logs

With this app, you can view the integration logs. This allows you to monitor the inbound and outbound messages processed from SAP Business Network for Logistics.

A dashboard shows a list of integration logs for monitoring and troubleshooting system connections, with columns for document details, type, status, and processing outcome.

Summary

  • Use transaction codes WE02, WE09, and GTTMON to monitor IDocs and troubleshoot issues in SAP Transportation Management.
  • Access the View Logs app in Global Track and Trace to monitor messages, events, and integration logs for error identification.
  • Use Manage Message Logs and Manage Event Logs apps to review logs, track errors, and re-trigger events for troubleshooting.
  • Monitor integration logs to track inbound and outbound messages, ensuring smooth system connections and quick issue resolution.