After you purchase the solution, your company’s contact IT person will receive several emails from SAP. These emails provide instructions and links for activating accounts, setting up global accounts, and accessing onboarding instructions and documents.
The emails are sent from notification@sapnetworkmail.com and no.reply.provisioning@sap.com. Make sure your email software doesn’t block these email addresses.
| Purpose | |
|---|---|
An email for activating your Identity Authentication account | Notifies you that an Identity Authentication tenant has been created for you on SAP BTP, and you need to activate your account. Identity Authentication is an identity provider for user authentication and authorization management. You won't receive this email if:
|
A welcome email from SAP BTP for your global account | Notifies you that your global account on SAP BTP is ready to use. |
Welcome to SAP Business Network for Logistics - Shipper | Notifies you that your SAP Business Network Freight Collaboration is ready to use. The email contains onboarding instructions and document links. |
Note

Video Summary
This video outlines the process of provisioning SAP Business Network Freight Collaboration. It explains the SAP Business Technology Platform (SAP BTP) tenancy model, where accounts are organized into global and sub-accounts.
Key provisioning steps include creating sub-accounts, establishing trust with identity providers, assigning entitlements, and subscribing to business services. Role collections can be tailored for user access, and the launchpad is accessed via the SAP BTP cockpit.