Describing User Administration, User Attributes and Data Protection and Privacy Features

Objectives

After completing this lesson, you will be able to:
  • Describe User Administration functionality.
  • Explain Administrator Access.

User Administration

A User is any person for whom a database record has been created in SAP SuccessFactors Learning, including employees, contractors, and others for whom you wish to maintain learning entities and register in scheduled training events (classes).

It is strongly recommended that a standardized naming structure be established or a feed from the Human Resource Information System (HRIS) be used to create user entities. (Refer to the Standard Connectors section for an introduction to connector functionality).

User Attributes

There are many attributes available in the user record. Customers must populate related reference tables with data that can be accessed enterprise-wide. This information is usually migrated to SAP SuccessFactors Learning from HRIS.

Key user attributes include:

  • Job Code
  • Job Location
  • Employee Type and Employee Status
  • Manager and Alternate Managers
  • Organization (covered in a later section)
  • Security Domain (covered in a later section)
  • Custom Fields

Administrator Access to the User Entity

To access a representative user entity, as shown in the figure, navigate to Learning AdministrationPeopleUsers, search for and open a user entity.

The User Details of the User entity is displayed.

Administrator Action: Administrator Proxy

Administrator Proxy allows administrators to see much of what the user sees. There are many reasons administrators may need or want to view a user’s record, including viewing errors occurring for the user to troubleshoot a potential problem better.

To enable proxy access, the Administrators must be granted the Administrator Proxy for Learning permissions.

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