As covered in the previous lesson, accountants use dunning runs to send payment reminders of outstanding debts to customers.
But, how does this process work?
When executing a dunning run in the SAP system, follow these steps:
Create Dunning Run
To create a dunning run, first specify the dunning parameters. Scheduling the dunning run executes various checks:
- The dunning program determines the accounts/items requiring dunning, the dunning level, and other necessary details.
- Then it checks whether a dunning notice is required.
All dunning data replicates in the dunning proposal.
Edit Dunning Proposal
You can edit, delete, and recreate the dunning proposal as often as you need.
Create Dunning Notices
The SAP system creates the dunning notices and updates the dunning data in the business partner master records and the dunned line items.
The process may differ depending on the app used and field configuration. You can execute dunning runs in the Create Dunning Notices and the My Dunning Proposals apps.
Dunning Proposal Creation
After scheduling the dunning run, the dunning proposal is determined. This dunning proposal contains all dunnable items of a business partner. This proposal is the basis for the editable dunning proposal list.
Today, Carla's manager wants to show her how to create a periodic dunning run with the Create Dunning Notices app. Setting up the dunning run is the first step to creating a dunning proposal.
In this video, Carla will learn how to:
• Set dunning parameters
• Schedule a dunning run
The first step to creating a dunning proposal is to enter the parameters.
- Run-on date: When the program will execute as planned.
- Identification: The dunning run ID. Use this to differentiate dunning runs scheduled for the same Run-on date.
- Dunning Date: Enter to calculate the number of days in arrears (the length of payment delay). For example, if you run the dunning program on Friday but want to calculate the days in arrears by next Monday, enter Monday’s date in the field.
- Documents Post up to: Specify the last posting date to include document postings in the dunning run.
- Account Restrictions: Enter customer/vendor account number(s) to restrict dunning to specific business partners. Entering an asterisk includes all.
- Additional log: Use this to check whether the dunning run was successful. You can also revise all steps and checks taken during the process.
For more information on how to set dunning parameters, see Setting Dunning Parameters | SAP Help Portal.
Why does an overdue item in the open item list not appear in a dunning proposal?
The following list gives you an overview of possible reasons:
1. No dunning procedure is entered in the business partner.
2. The business partner is blocked for dunning.
3. The dunning interval in days, according to the assigned dunning procedure, has not yet been reached. The last dunning date in the master record of the business partner is used for the check.
4. The open item is blocked for dunning.
5. The overdue open item has not yet fully exploited the grace days defined in the dunning procedure.
6. The customer has a credit balance.
The following information on the SAP Help Portal provides a detailed insight into the executed checks during the creation of a dunning run: