Michael is also aware that there may be times when a customer could be classified as just a one-time customer. He needs to understand how this is managed in the system.
SAP S/4HANA allows for the creation of one-time customers, for those business partners that you have a business transaction with only once, typically for a low value. The standard account group delivered by SAP for one-time customers (or suppliers) is identified as CPD – Conto-Pro-Diverse and it contains a flag, One-time account, in its configuration. Therefore, the one-time customers (or customers) are referred to as
CPD in SAP.
Typically, the one-time customer does not contain an address or bank data in its master record. This information must be then entered into the business document, such as the incoming invoice. The system recognizes the customer as belonging to the CPD group and automatically prompts the user to complete the data missing in the master record.
Let’s review how one-time customers are configured in master data and how it is used.