Adding Virtual Payments

Objective

After completing this lesson, you will be able to add a Virtual Payment for bookings in Company Administration for Concur Travel.

Add a Virtual Payment

Once your permissions are updated, you can access the Virtual Payment Admin to add virtual payments. It’s important to note that prior to adding payments, a TMC must enable virtual payments in the Agency Configuration.

Note

Since Virtual Payment Administrator as a stand-alone permission, the company can grant access to virtual payment setup in conjunction with other admin pages or to the Virtual Payment Admin page only – without having to grant full Company Administration access.

Let’s look at the process to add a virtual payment. Review the following steps to learn more.

Steps

  1. Select Add a Virtual Payment.

  2. Select the Agency Booking Config from the drop-down menu to allow the use of the virtual payment.

    Virtual Payment Admin select the Agency Configuration
  3. Select either the Travel Configuration or the Org. Unit to apply the virtual payment to.

    Note

    You can select multiple options as applicable.
    Select Travel Config o Org it option
  4. Enter the Virtual Payment Properties as appropriate.

    Enter Virtual Payment Options
    Field NameDescription
    1. Virtual Payment Name

    Enter a new name, if preferred. The default name is Virtual Payment.

    Text entered here overwrites the default and appears to the user in the form of payment dropdown.

    There is a 50 character limit for this field.

    2. Client Account CodeThis is a required field.

    Enter the client account code identified from the Conferma Pay Setup site. This identifies the customer for Conferma Pay.

    If you are unable to locate this code, contact your Conferma Pay account manager.

    3. GDS HotelSelect the appropriate option from the drop-down menu. You have the following options:
    • Allow - The user will see the Virtual Payment Name in the form of payment dropdown along with any other forms of payment setup for that user
    • Require - The user will not be able to choose a form of payment and the drop-down will be replaced with the following text:
    • Disabled - The default is Disabled
    4. Payment Instructions

    Enter any you want to pass to the hotel property. The default for this field is empty.

    Example: "Room and tax only."

    This information should match your Conferma Pay Setup. For example, if your company is set up to have a 20% uplift for hotels to accommodate room and tax only, but you enter here to include room and tax and incidentals, then the virtual card will not be authorized for enough money to cover the incidentals.

    The maximum character length is 200.

  5. Set the field name(s) and corresponding custom field(s) Data Field Mapping as appropriate.

    setting up Data Field Mapping fields

    Data Field Mapping considerations:

    • Ensure the Data Field Name matches the name with Conferma Pay
    • Special characters are not accepted for the Data Field Name; only alpha/numeric and a maximum of 50 characters (same as Conferma Pay)
    • In the Concur Data Field, choose the profile field that corresponds to the data field name
    • Ensure that the profile field you select is actually enabled for the configuration you have selected. The list of profile fields is for the entire site.

    Note

    You can select up to ten fields.
  6. Select Save.

    Saving all the added information in the Virtual Payment Admin page

    Saving the changes will ensure the data is sent to Conferma Pay.

Summary

  • Once permissions are updated, TMC must enable virtual payments in Agency Configuration before setup
  • Virtual Payment Administrator permission is standalone; grant access to only Virtual Payment Admin or other admin pages
  • Add virtual payment, select agency booking configuration and target configuration or organizational unit, then enter properties
  • Provide required client account code; set hotel option: Allow, Require, or Disabled; align instructions with Conferma Pay
  • Map fields to Conferma Pay names; use alphanumeric, max 50; ensure selected profile fields are enabled; save to send data