Introducing Custom Fields

Custom Fields is an administrative feature of Concur Travel where you can create customized fields to capture customer- or TMC-specific data. The two types of custom fields are the following:

• User fields, which are captured in the travel profile, are synchronized to the TMC via their profile sync method.
• Trip fields, which are captured during the booking process, are written to the Passenger Name Record (PNR) created in the Global Distribution System (GDS) of the TMC by the Concur Finishing Template.

The Manage Custom Fields tool enables administrators to customize fields in their travel configuration, to capture customer- or TMC-specific data which includes employee departments, billing information, purpose of travel, project data, and so on.

Accessing Manage Custom Fields

To access custom fields, select Manage Custom Fields in the left menu panel.

Note

To access Manage Custom Fields, you need the Company Administration or Custom Field Administrator permissions.

• Custom Fields collect customer or Travel Management Company data within Concur Travel
• There are two types of custom fields: User Fields and Trip Fields
• User Fields in profiles synchronize to the Travel Management Company via profile synchronization method
• Trip Fields captured during booking write to the Passenger Name Record in the Global Distribution System
• Administrators use Manage Custom Fields to tailor fields for departments, billing, travel purpose, and projects
• Requires Company Administration or Custom Field Administrator permission to access the feature