Exploring Employee Central

Objective

After completing this lesson, you will be able to describe the main functions and benefits of Employee Central Core.

Employee Central Core Overview

What is Employee Central Core?

SAP SuccessFactors Employee Central provides a reliable, consistent system of record for global companies and helps enhance the overall experience for highly diverse mobile employees. It makes tasks less manual for employees, managers, and HR, giving them the tools to automate time-consuming tasks.

SAP SuccessFactors Employee Central Core features allow for an easy-to-configure organization, job, and pay structure, customize employee data elements, and provide for event and event reasons to track what is happening throughout the employee lifecycle. You can automate a workflow for each event reason to standardize the approval process. The system includes robust tools for data import, mass changes, and rule management.

Diagram of Employee Central, showing HR data, foundation objects, and self-service roles

The Core Components of Employee Central

Employee Central Core is the basis of the entire SAP SuccessFactors HCM solution. It allows administrators, managers, HR, and employees to gain strategic insight into their entire organization.

The Employee Central Core is comprised of:

  • Foundation Objects

    Foundation Objects allow the company to define and store its organization, pay, and job structures, which helps organize employee information. Some of these objects are Metadata Framework (MDF) while others are XML-based.

  • HR Objects

    HR objects are the data structure that defines and stores personal and employment information.

  • Self-Service

    One of the key features of SAP SuccessFactors is the ease with which you can maintain data. The solution offers both employee and manager self-service. Self-service is controlled by role-based permissions (RBP), which define who can view/edit data and for whom.

  • Workflows, Event Reasons, and Business Rules

    Workflows, event reasons, and business rules are crucial in facilitating self-service transactions in Employee Central. The workflow is the approval mechanism, the event reasons set the employee status for employment change, and the business rules add the application logic to automate the approvals and event reasons.

User Interface Navigation

As an administrator for Employee Central, your login allows you to use the system as an employee and as an administrator. You must learn the functions and features of EC from an end-user perspective. This lesson will detail the home page, navigation menus, Admin Center tools, employee files, org chart navigation, action search, and the check tool. It is important to familiarize yourself with these areas of the system as these will be the main areas used throughout the course to customize and navigate through Employee Central.

Watch the video to learn how to navigate the user interface of Employee Central.

Home Page

The homepage is the typical landing page in SAP SuccessFactors system.

At login, the Home Page is typically the landing page. The Quick  Actions section lets you complete your most frequent or important actions and easily navigate to your profile, organization chart, and so on. It's always visible at the top of the page and is designed to promote efficient, focused action for the most common use cases.

  • View My Profile : Allows you to easily navigate to People Profile. People Profile allows you to view the entire profile and take immediate action on one simple, unified page. You can quickly find the most important or most recent information and drill down to see more detail when needed.

    When you use the standard People Profile template during Employee Central implementation, it is preconfigured with three sections to display the Employee Central Core data (Person and Employment Objects).

    By default, these sections are labeled as Personal Information, Employment Information, and Total Rewards. Each section in the People Profile will have several subsections. Each subsection may have one or two blocks that represent an HRIS element. You can manage the content and layout of the People Profile using a Configure People Profile admin tool. This tool uses an easy drag-and-drop interface to add sections, subsections, and information blocks to the profile.

  • Manage My Team : This allows managers to view and initiate transactions for their direct reports.
  • View Org Chart : The Org Chart shows where the employee fits into the larger reporting and organizational structure.

The Approvals  section show you changes or requests that you need to approve, decline, or review. These are similar to the tasks that appear in the page header and To Do List  side panel. When you complete a task, it disappears in both places.

Alerts are also visible in the For You Today section of the homepage. It serves as a timely reminder of approaching events. Administrators can use the Manage Home Page tool to manage the banner image, quick actions, and add/remove cards.

Navigation Menus

The main navigation menu is the Home menu on the left of the screen. Use this dropdown menu to navigate to commonly used pages in SAP SuccessFactors like the Admin Center, Company Info, Employee File, and Reports, as well as solution-specific pages.

The menu under the user is used to proxy for other account holders, change language and accessibility settings, go to the Admin Center, show version info, and log out.

Action Search

Start typing in the action bar to see search results.

You can use the Action Search to search for people or tools from any page.

Action search facilitates navigation of the SAP SuccessFactors HCM suite by enabling you to find common actions and pages in the search box at the top of every page. You can use natural language to describe what you want to do, in your own words, and then select from a list of suggested actions.

You can type search terms that describe the desired action. For example, you might type add an employee, view my performance review, or request time off. If the entered text matches any search terms associated with any of the available actions, those actions are listed in the search results.

As an administrator, you can use the Manage Action Search admin tool to modify the default search behavior. This allows you to optimize action search results for people in your company and facilitate access to additional frequently used actions.

When searching for an employee, you can view the profile preview or the spotlight profile of the employee. Profile Preview provides an overview of the employee's essential details while the spotlight presents dynamic information in cards to enhance self-branding and foster internal connections. From spotlight, you can navigate to the employee's full profile.

Administrator Tools

Admin Center

The Admin Center is the central access point where all of your administrator tools are located that you can use to configure and maintain the SuccessFactors application. You can mark commonly used tools as favorites.

Admin Alerts

The Admin Alerts tile is a compact way to see all the pending action items you track throughout your system. It is used to manage data integrity and alert administrators of specific processes stalling, such as workflows or pending hires. Administrators can take action directly from the tile.

Admin Alerts can be used for the following applications:

  • Workflows
  • Time Management
  • Time Data Replication
  • Manage Pending Hires
  • HR Data Issues

Admin Tools Favorites

You can mark the most commonly used tools for Employee Central as your favorites. This allows you to easily navigate to them from the home page.

Tool NameTool Function
Manage Organization, Pay, and Job StructuresCreate and Maintain Legacy Foundation Object Records
Import Foundation DataCreate and Maintain Legacy Foundation Object Records via Import
Import/Export Corporate Data ModelImport and Export XML Corporate Data Model
Import/Export Country/Region-Specific XML for Corporate Data ModelImport and Export XML CSF Corporate Data Model
Manage Mass ChangesImplements mass changes to Job Information and Job Relationship records.
Mass Data ManagementImplements mass changes to Job Information and Position records.
Manage Workflow GroupsCreate and Maintain Dynamic Groups
Manage Workflow RequestsView and Maintain Workflow Requests
Manage DataCreate and Maintain MDF Generic Object Records
Import and Export DataCreate and Maintain MDF Generic Object Records via Import
Manage Configuration UICustomize the Visual Display of MDF Generic Objects
Configure People ProfileCustomize People Profile Layout
Manage Employee Central SettingsEnable and Manage EC Features
Picklist CenterMaintain Picklists
Configure Object DefinitionCreate and Maintain Generic Objects
Configure Business RulesCreate and Maintain Business Rules
Manage Business ConfigurationMaintain Certain Elements of the Succession Data Model in the Admin Tools
Add New EmployeeHire New Employees
Import Employee DataAdd New Employees using Import Process and Maintain Employee Records
Manage Permission GroupsCreate and Maintain RBP Permission Groups
Manage Permission RolesCreate and Maintain RBP Permission Roles
View User PermissionsExamine RBP for Individual Users

Upgrade Center

The Upgrade Center within the Admin Center is where you can turn on certain opt-in features in your SAP SuccessFactors instance. This covers important legal changes that companies may need to apply to stay compliant.

Check Tool

The Check Tool can be used to identify and resolve data and configuration issues. The following check types are available:

  • System Health - Checks that run without parameters and check configuration and data issues that need to be fixed.
  • Migration - Checks that perform an automatic migration of features.
  • Validation - Checks which need one or more parameters for execution.

Results from the Check Tool can be any of the following:

  • No issues found - If the tool can’t find issues, you see a green check mark in the Result column.
  • Issues found - If the tool finds issues, it reports the number and severity of the issues. Results in yellow indicate low severity while red indicates high severity.
  • Pending Migrations - If the tool finds pending migrations that need to be completed by the user, you can see a yellow warning icon or a red alarm icon in the Status column on the Migration tab.
  • Completed - If the tool finds no issues with migration, or the migration has already been completed.

Employee Central Feature Settings

Navigate to Manage Employee Central Settings using the Action Search

There are Employee Central components that can be implemented in addition to Employee Central Core, such as Global Benefits, Position Management, Time Management, and so on. The features and functionalities of these add-on components are not covered in this administration guide.