Adding a New Employee

Objective

After completing this lesson, you will be able to add new employees using Hire wizard.

New Hire Wizard

New Hire Templates

There are several ways to create a new employee in the system. In this lesson, you will learn how to use the Add New Employee or New Hire wizard tool from the Admin Center to create a new employee.

Once an employee signs a contract to work at the company, you need to add them to the system. The Add New Employee or New Hire wizard is the interface that allows you to capture initial employee information.

SAP SuccessFactors Employee Central provides a standard hire template that consists of the following sections:

  • Identity includes user basic information such as name, date of birth, and national ID information.
  • Personal Information includes more employee-specific information such as a home address, gender, and contact information.
  • Job Information is job-specific information including company, division, and supervisor.
  • Compensation Information contains specific compensation information such as pay-type, pay group, and bonus information.

Optionally, you can configure a custom hire template to allow for a more flexible interface in your hiring process. Custom hiring templates can be created for specific hiring scenarios, for example, contingent workers, interns, or full-time employees. Unlike the standard template, you can rearrange the blocks, add or remove blocks as needed for the type of employment you are hiring for, and add custom MDF objects in the hiring template. You will learn more about the configurable hire templates later in the course.

Permissions

Permissions for controlling hire and rehire activities are centralized under the Manage Hires section of Role-Based Permissions. In addition, the Manage Business Configuration section has permissions to manage hire templates.

Screenshot of the Manage Hires section

Employee Identifiers

When creating new users in the system, it’s important to understand that the SAP SuccessFactors platform and Employee Central use a variety of unique identifiers that relate to employees. The following table lists the characteristics of the main IDs for users:

 User-IDPerson-id ExternalUsername
This id is ...the system’s unique identifier to access the employment data of a person. For example, Job History Data, Compensation Data, and so on.The system’s unique identifier to access personal data. For example, address, e-mail, phone, national id, and so on.The id that a user uses to sign in.
A user can have ...Multiple employments (Main, Concurrent, and Global). Each employment is associated with a unique User-ID.Only one person-id-external. This id is used to map person records with multiple employments (Main, Concurrent, and Global) that they are associated with.Multiple employments (Main, Concurrent and Global). Each employment is associated with a unique username.
You can ...Manually assign this ID in the Basic Import template. It is a required field.Either manually assign this ID or have system-generated IDs.Manually assign this ID in the Basic Import template. It is a required field.
Created when ...A new employee is hired.A new person is defined in the system.A new employee is hired.
Once generated, you ...Cannot change this value.Can change this value in the Biographical template.Can change this value.

Duplicate Hire Validation Check

After entering the new hire’s identity information and clicking on Next, the system runs a duplicate check for existing or terminated employee records to see if there is a match based on the following default criteria:

  • Users with matching first name, last name, and date of birth
  • Users with matching first name and last name
  • Users with matching national ID

If a match exists, choose the action you would like to take. The following actions are available:

  • Accept Match: All previous information stored for the employee at the termination date is copied into the Add New Employee screen. You can update this information as necessary.
  • Rehire with new employment: You’ll enter all new employment information. This is useful if you are rehiring an existing employee into a new Legal Entity or you need to hide previous employment information from the current person completing the hiring process.
  • Ignore Matches: You’ll enter all new person and employment information.

    Note

    You can rehire users with new employment (new User ID) and keep the User ID of their previous job unchanged. This allows the last employment record to be isolated from the latest employment record of a user. However, ensure there is no employment currently active in the system for those users.
Screenshot of the Duplicate Check results with details of an employee match

The hire/rehire configuration allows you to customize how the system validates duplicate users based on your business requirement.

Screenshot of the Manage Data page showing Hire/Rehire Configuration with code MATCHINGUSERCONFIG. Various search and default information options are listed, with some marked Yes and others No.

To learn more about using the hire/rehire configuration settings, visit the Managing the Employment Lifecycle guide in the SAP Help Portal.

Manage Pending Hires

The Manage Pending Hires tool lets you complete the hiring process initiated from Employee Central, Recruiting, and Onboarding from a single interface, streamlining the process and increasing productivity. This tool tracks the approval process by displaying pending approval status and sending back approver status directly on the page. This helps users quickly identify the status and know if any action is needed. The Manage Pending Hires tool supports the Configurable New Hire wizard if you have hire templates created.

The user records in Manage Pending Hires are classified into:

  • Drafts - any saved drafts using the Add New Employee allowing you to easily pick up where you left off
  • Recruiting - for candidates coming from Recruiting
  • Drafts (Recruiting) - for Recruiting candidates in draft stage
  • Onboarding - for candidates coming from Onboarding
  • Drafts (Onboarding) - for Onboarding candidates in draft stage
  • Drafts (Contingent Worker) - for contingent worker candidates in draft stage

When SAP Recruiting and Onboarding solutions implement Automatic Hire for regular hire process, new hires are added as employees to the system without manual intervention. The new hires aren't visible in the Manage Pending Hires unless there was an issue with the automatic hire, such as missing data required in Employee Central.

Screenshot of the Manage Pending Hires section

Not all hiring processes are supported by automatic hire. Please visit the SAP SuccessFactors Recruiting and SAP Onboarding Academy courses to learn more which hire process is supported in Recruiting and Onboarding.

To learn more about how to use Manage Pending Hires tool, visit the Managing the Employment Llifecycle guide in the SAP Help Portal

Report No-Shows

When an employee who has been recently hired to a company does not show up for their first day of work to start their new employment, they must be removed from the active users in the system. Instead of terminating the new employee, which could cause issues with payroll, you can report the employee as a No-Show in the system to set their status to inactive. When you select the action to Report No-Show, a transaction will pop up to fill in details such as No-Show Date, Reason, and whether it is OK to Rehire this employee.

A screenshot of the Report No Shows page with Report No Shows selected on the Actions dropdown at the top and data to input under No-Show Details on the main screen

When saving the action, a new Job Information record is created which begins on the exact date of hire, which makes sure that the newly hired does not have a single active day in the system. This action relieves having to terminate the employee and having any active work dates. If the no-show is a manager, and already has direct reports assigned, the admin can reassign those employees in the same way as on the Terminations page. The Report No-Shows action will only be available for 30 days after the hire date of the employee.

To learn more about how you can configure a Report-No-Show for hires and rehires, visit the Managing Employment Lifecycle guide in the SAP Help Portal.

Add a New Employee

In this activity, you will add a new employee using the New Hire wizard.

Note

This exercise is a standalone activity and is not required for completing other hands-on exercises for this course.

Use the simulation if you don't have a practice system.

Steps

  1. Use Action Search to navigate to the Add New Employee tool.

  2. Enter the following information in the Identity section:

    1. Company: Ace USA
    2. Event Reason: New Hire
    3. First Name: Michael
    4. Last Name: Vorm
    5. National ID Information:
      1. Country: United States
      2. National ID Card Type: Social Security Number
      3. National ID: 987654321
      4. Is Primary: Yes
  3. Click Next or Continue.

  4. Enter the following information in the Personal Information section:

    1. Contact Information:
      1. Email Type: Business
      2. Email Address: mvorm@company.com
      3. Is Primary: Yes
    2. Addresses:
      1. Address type: Home
      2. Country: United States
      3. Address 1: 123 Main St
      4. City: Philadelphia
      5. State: Pennsylvania
      6. ZIP: 19148
  5. Click Next or Continue.

  6. Enter the following information in the Job Information section:

    1. Job Information
      1. Business Unit: Global Professional Services
      2. Division: Professional Services
      3. Department: Client Services
      4. Location: Philadelphia
      5. Job Classification: Analyst, Professional Services
      6. Supervisor: Stephen Chan
    2. Job Relationships
      1. Relationship Type: HR Manager
      2. Name: Janice Jones
  7. Click Next.

  8. You can optionally add Compensation Information. For this tab, click Save.

  9. Proxy in as Janice Jones and Stephen Chan to approve the New Hire Request.