Adding a New Employee

Objective

After completing this lesson, you will be able to add a new employee in SAP SuccessFactors Employee Central using the hire wizard.

New Hire Wizard

Some transactions are typically limited for HR admins to initiate, like New Hire/Rehire and Terminate.  

Search Add New Employee in Action Search to open the hire template

Once an employee signs a contract to work at the company, you need to add them to the system. The Add New Employee (New Hire) wizard is a configurable interface that provides flexibility in the hiring process. Hiring templates can be created for specific hiring scenarios, for example, seasonal workers, interns, or full-time employees. You can rearrange the blocks from a standard hire template, add or remove blocks as needed for the type of employment you are hiring for and create custom MDF objects to store additional information used for hiring.

Note

The Basic Data screen where you can choose which hire template to use is only visible when you enabled custom hire templates. If no custom template is configured the system automatically uses the preconfigured standard template provided by SAP SuccessFactors. Navigate to Unit 8 to explore custom hire templates.

Employee Identifiers

 When creating new users in the system, it’s important to understand that the SAP SuccessFactors platform and Employee Central use a variety of unique identifiers that relate to employees. The following table lists the characteristics of the main IDs for users: 

 User-IDPerson-id ExternalUsername
This id is ...the system’s unique identifier to access the employment data of a person. For example, Job History Data, Compensation Data, etc.the system’s unique identifier to access personal data. For example, address, e-mail, phone, national id, etc.The id that a user uses to sign in.
A user can have ...Multiple employments (Main, Concurrent, and Global). Each employment is associated with a unique User-ID.Only one person-id-external. This id is used to map person records with multiple employments (Main, Concurrent, and Global) that they are associated with.Multiple employments (Main, Concurrent and Global). Each employment is associated with a unique username.
You can ...Manually assign this ID in the Basic Import template. It is a required field.Either manually assign this ID or have system-generated Ids.Manually assign this ID in the Basic Import template. It is a required field.
Created when ...A new employee is hired.A new person is defined in the system.A new employee is hired.
Once generated you ...Cannot change this value.Can change this value in the Biographical template.Can change this value.

Duplicate Hire Validation Check

Select Accept, Ignore or Rehire with New Employment to proceed with hire process

When creating a new record using the hire wizard, Employee Central checks the system’s active and inactive employee records to see if there is a match, based on:

  • First name, last name, and date of birth

  • First name and last name

  • National ID

If a match exists, choose the action you would like to take. The following actions are available:

  • Accept Match: All previous information stored for the employee at the termination date is copied into the Add New Employee screen. You can update this information as necessary.
  • Rehire with new employment: You’ll enter all new employment information.
  • Ignore Matches: You’ll enter all new person and employment information.

Note

You can rehire users with new employment (new User ID) and keep the User ID of their previous job unchanged. This allows the last employment record to be isolated from the latest employment record of a user. However, ensure there is no employment currently active in the system for those users.

Role-Based Permissions for Hire activities

Permissions for controlling hire and rehire activities are centralized under the Manage Hires section of Role-Based Permissions.

Manage Pending Hires

Use Action Search to go to Manage Pending Hires

The Manage Pending Hires tool lets you complete the hiring process initiated from Employee Central, Recruiting, and Onboarding from a single interface. This tool tracks the approval process by displaying pending approval status and sending back approver status directly on the page. This helps users quickly identify the status and if any action is needed.

When SAP Recruiting and Onboarding solutions implement Automatic Hire for regular hire process, new hires are added as employees to the system without manual intervention. The new hires aren't visible in the Manage Pending Hires unless there was an issue with the automatic hire, such as missing data required in Employee Central.

Not all hiring processes are supported by automatic hire. Please visit the SAP SuccessFactors Recruiting and SAP Onboarding Academy courses to learn more which hire process is supported in Recruiting and Onboarding.

Note

Candidates hired through SmartRecruiters are automatically sent to the Manage Pending Hires tool for employee record creation in Employee Central.

Additional New Hire Configuration Settings

Use the Action Search to go to Manage Data and create the Hire/Rehire Configuration

Optional configurations are available for new hires and rehire, as seen in the figure: Rehire Configuration. This predelivered object allows you to customize how the system validates duplicate users. You can select the settings that meet the customer’s requirements. For the full list of settings description, refer to the Managing the Employment Lifecycle guide in the Help Portal.

Add a New Employee

In this activity, you will add a new employee using the New Hire wizard.

Note

This exercise is a standalone activity and is not required for completing other hands-on exercises for this course.

Use the simulation if you don't have a practice system.

Steps

  1. Use Action Search to navigate to the Add New Employee tool.

  2. Enter the following information in the Identity section:

    1. Company: Ace USA
    2. Event Reason: New Hire
    3. First Name: Michael
    4. Last Name: Vorm
    5. National ID Information:
      1. Country: United States
      2. National ID Card Type: Social Security Number
      3. National ID: 987654321
      4. Is Primary: Yes
  3. Click Next or Continue.

  4. Enter the following information in the Personal Information section:

    1. Contact Information:
      1. Email Type: Business
      2. Email Address: mvorm@company.com
      3. Is Primary: Yes
    2. Addresses:
      1. Address type: Home
      2. Country: United States
      3. Address 1: 123 Main St
      4. City: Philadelphia
      5. State: Pennsylvania
      6. ZIP: 19148
  5. Click Next or Continue.

  6. Enter the following information in the Job Information section:

    1. Job Information
      1. Business Unit: Global Professional Services
      2. Division: Professional Services
      3. Department: Client Services
      4. Location: Philadelphia
      5. Job Classification: Analyst, Professional Services
      6. Supervisor: Stephen Chan
    2. Job Relationships
      1. Relationship Type: HR Manager
      2. Name: Janice Jones
  7. Click Next.

  8. You can optionally add Compensation Information. For this tab, click Save.

  9. Proxy in as Janice Jones and Stephen Chan to approve the New Hire Request.

Summary

Here are the key takeaways from this lesson:

  • Use Admin Center Add New Employee/New Hire wizard to capture initial employee data after contract signing.
  • Complete standard hire template sections: Identity, Personal Information, Job Information, and optional Compensation Information.
  • Understand identifiers: User-ID (employment), Person-id External (person record), Username (login); some immutable after creation.
  • Resolve duplicate checks using actions: Accept Match, Rehire with new employment, or Ignore Matches.
  • Manage and approve hires in one place with Manage Pending Hires; report No-Shows within 30 days to inactivate.