Managing Reports with Report Center

Objective

After completing this lesson, you will be able to manage Reports with SAP SuccessFactors Report Center.

Report Center for the Report Designer

Select the link 'Working with SuccessFactors Report Center' to get more information.

The Report Center is the one-stop shop for report designers to run and edit all their reports. The Report Center interface is designed on the SAP Fiori interface principles. Additional features are being added to Report Center with the SAP SuccessFactors release schedule, so keep an eye out for new functionality.

SAP SuccessFactors has announced the planned retirement of its older reporting solutions. Based on customer feedback, functional gaps, and internal review, SAP SuccessFactors has the following announcement as of the 2H 2025 release:

"SuccessFactors is dedicated to providing a robust reporting experience in Story Reports that supports use cases like scheduling, bulk data export, and other critical use cases prior to announcing a new deprecation date. We intend that most of these gaps will be closed in our 2026 releases. At that time, we will evaluate and communicate a revised deprecation timeline for our Legacy Reporting tools.

There are no current deprecation dates for any legacy reporting tools presently:

  • Canvas Reports - No Deprecation Date Currently
  • Table Reports - No Deprecation Date Currently
  • Tiles & Dashboards - No Deprecation Date Currently
  • Report Distributor - No Deprecation Date Currently

Our deprecation plan will be reevaluated in 2026 once we have made progress on the gap closure mentioned at the beginning of this update, and we will communicate any set deprecation dates in 2026."

Informational:

It's recommended that all new reports be created as Story reports.

Current information about the retirement announcements can be found in the SAP Community, within the Product and Customer Updates section (requires community membership).

Report Center Access

To access Report Center, select Reporting on the main navigation menu. If Report Center hasn't been permissioned to the user, they can't access Report Center.

The Reporting option from the Home menu is highlighted.

Report Center Navigation

Report Center Navigation

The actions available in the Report Center are:

  1. Search: Type a search.
  2. Filter and Sort Reports: Filters are persistent between logins and the number indicates how many types of filters (Type, Author, Last Modified, Labels) are enabled.
  3. Report Types: Canvas Report, Table Report, Tile, Dashboard, Custom Report, Story Report.
  4. Perform an Action: Action Menu, Label As, Run. 
  5. Share Indicator: Icon represents the report is shared.
  6. Favorite: Select to mark the report as a favorite for the home page.
  7. Create New Reports: Create a new report.
  8. Import Report Definition: Select a report definition for import.
  9. View Labels or Reports: Displays reports as a list or grouped by labels.
  10. Views: My Reports displays reports authored by you or shared with you; All Reports displays all reports.

Note

The report views are only visible when you're a report administrator.

Note

The Report Center window can be viewed in full screen mode, which removes headers and footers from the page, and responds dynamically to browser size.
Report Center Navigation options, as listed in the preceding text.

Report Center Search, Filters, and Views

Report Center Search

Report Center Search field highlighted.

You can search for a report by report or the author name. The search field uses an auto-complete feature.

Report Center Filter

Report Center Filter field highlighted.

Report Center users can filter the list of reports by Author, Modification Date, Labels, or Type. This filter setting remains the same value across login or logout sessions until it's changed or cleared. The filter icon indicates how many filter options are currently applied. You can sort results by Report Name, Author, Modification Date, or Type.

My Reports View

If you're a Report administrator, you have a view in Report Center referred to as. Administrators often have access to many reports, and this view limits the reports displayed so they can focus on essential reports. Administrators can use search and filter features on All Reports when locating additional reports.

Report Administrator views contain:

  • My Reports: All your authored reports and reports shared with you.
  • All Reports: All reports that you have access to.

These views appear in the Report Center navigation when the user is an administrator of any report type.

My Reports tab highlighted.

Report Center Action Menu

In the Report Center interface, you can manage reports via the Action menu. You can perform the following actions:

  • Run
  • Edit
  • Share
  • Rename
  • Delete
  • Export
  • Duplicate
  • Schedule
  • Label as
  • Change Author (owner)
  • Copy Link

Note

Permissions and report types can prevent all action options from being available on a report.
Report Center Action menu highlighted.

Favorite Reports

You can use Report Center to add or remove favorite reports that are available on the home page.

To use Favorite Reports:

  • Select or clear the star icon that precedes the report name to add it or remove it from the list of favorite reports. For example, select the star before Goal Status in Report Center.
  • On the latest home page, choose the Favorite Reports quick action to view your list of favorite reports, arranged by the report types. For example, Goal Status is listed under Dashboards. The quick action allows you to search and remove reports from your favorites list.
Set Favorite Reports option highlighted.

New Reports

You can use Report Center to create reports of the following types: Canvas, Table, Story, Tiles, and Dashboard.

To create new reports, proceed as follows:

  1. Go to Report CenterNew.
  2. Select an appropriate template (Canvas, Table, Tile, Dashboard, or Story).
  3. Choose Select.
Select a new report type

Report Labels with Report Center

Collection of Label Images

Labeling reports with Report Center is displayed.

Custom labels provide a method to organize reports within Report Center. These labels help users find reports, and group common reports. You can create groups of labels as well. Grouping labels allows you to organize the reports in a hierarchical display, like a folder structure. You can filter labels by turning on the filter panel and selecting the label for the reports you would like to display.

Public and Private Labels

Labels can now be classified as public or private.

Public Labels:

  • Are visible to report administrators
  • Are visible to report consumers when they have access (shared with them, author of the report) to a report assigned the public label
  • Can be created by report administrators only
  • Can be assigned to reports by report administrators only

Private Labels:

  • Are only visible to the user that created the private label
  • Can be created by any reporting user
  • Can be assigned to reports that the user can access
Public and private labels are displayed.

All reporting users can manage their own private labels. Only reporting administrators can manage public labels. See the following figures of the Manage Labels screen for two separate administrators and a reporting user.

Note

In the images in the following figures, the texts (Public) and (Private) have been added to the label name. Typically, you can differentiate public and private by color; public labels have a color assigned while private labels have a gray label color.

A view of the Manage Labels screen by Administrator A is displayed.

Administrator A sets up public and private labels.

A view of the Manage Labels screen by Administrator B is displayed.

Administrator B can manage all public labels, but cannot see or manage Administrator A's private labels.

An example of the Report Creator or Consumer View of the Manage Labels screen is displayed.

Report creators and consumers can't manage public labels.

Report Labels

Creating a label for a report is displayed.

You can create labels though either the dropdown next to the labels tab or though the action area of a report. Report administrators can create public and private labels. Other reporting users can only create private labels.

By default, when creating a new label, the label is set to private.

When working with a label name, consider the following:

  • Labels are NOT case-sensitive. Retail and retail are considered as one label.
  • You CAN create ONE public and private label with the same name.
  • Label names of the same type (public, private) must be unique. For example, you cannot create a private label named FAVORITES and another private label named favorites.
  • Private labels with the same name can be created by different users. For example, Sally can create a private label named Favorites, and Sam can create a private label named Favorites.
The Manage Labels screen is displayed.

Report administrators can create public or private labels.

The Manage Labels screen with the Create New button is displayed.

Other reporting users can create private labels only.

To create a label, complete the following steps:

  1. Open Manage Labels and undertake one of the following actions:
    • Choose Create from the dropdown next to the Labels tab.
    • In the Label As action, choose Create New.
  2. Enter a name in Label Name.
  3. To set the label type as public, select Public.
  4. To nest the label inside another, select Nested label in, and select its parent label from the dropdown list.
  5. Select a color for the public label.
  6. Choose Create.
  7. Choose Done.

Label Assignment

The assignment of labels dialog is displayed.
  1. In Report Center, undertake one of the following actions:
    • Select the Label As button.
    • Select the action menu, and then point to Label As.
  2. Select one or more labels.
  3. Choose Apply.

Management of Labels in Report Center

You can also manage labels, such as deleting labels, editing the label color, marking as public or private, and grouping/nesting labels.

The Manage Labels in Report Center is displayed.

To manage labels in the Report Center, complete the following steps:

  1. Choose Manage from the dropdown next to the Labels tab.
  2. From Manage Labels, you can:
    • Search for existing labels.
    • Create a new label by choosing Create New.
    • Delete a label with the delete button.
    • Edit an existing label with the pencil (edit) button.

    Note

    With the Edit function, you can do the following:
    • Rename an existing label.
    • Mark public/private.
    • Change the color.
    • Nest it in another label.
  3. When this task is complete, choose Done.

Label Grouping and Nesting and Report Center Views

When you are using Report Center, you can view your reports in two views: Reports and Labels.

  • The Reports tab allows you to view reports in a list format.
  • The Labels tab allows you to view labels in a list format where the reports are grouped under labels. The reports that are not associated with any labels are grouped under Unlabeled.
An example of the Reports View is displayed.

Reports display labels under the report name.

You can select the view in Report Center. In the Report view, the labels appear underneath the corresponding report titles in the flat report list. Selecting a label filters for that label.

An example of the Label view by report consumers is displayed.

The label view shows public and private labels that can be expanded and collapsed.

When you enable the Labels view, Report Center displays public labels and the reporting user's private labels. Labels without reports that the user can access don't appear. Reports without labels appear in Unlabeled Reports.

Note

A reporting administrator can enable the setting of Show labels in a hierarchical structure in the Manage Report Center. When enabled, the nested labels appear in a hierarchical order, even when labels in the hierarchy aren't associated with reports. You expand every label in the Labels view to see the associated reports and the next label in the hierarchy.

Running and Editing of Reports

You can run and edit report types from Report Center.

Each command launches the proper browser or editor for the report type. For more detail on the specifics of running and editing a certain report type, access the proper unit.

Note

Tiles can't be run from Report Center; they must be viewed from where they're deployed.
The Run and Edit menu items display the screens associated with both menu items.

Deletion of Reports

The action menu allows you to delete existing reports. Select the action menu for the report you want to delete and then choose Delete.

Exporting of Report Definitions

You can export a report definition for an instance to use it in Report Center of another instance. Import the exported report definition to save time in creating a report from scratch.

You can export the report definition from Report Center for:

  • Table reports, exported in SFR format
  • Canvas reports, exported in XML format
  • Tile and Dashboard, exported in ZIP format
  • Story, exported in PACKAGE format.
From the menu, select Export.

Exported report definitions define how the report is constructed (objects, tables and fields in queries, and so on). They don't contain any data. Due to different configurations, an exported report definition won't always work on a separate instance.

Be aware of some limits of exporting reports:

  • You can’t export a Story report definition with any other report type. However, you can export multiple stories simultaneously. The multiple stories are exported as a single .package file.
  • You can't export the definition of tile-based dashboards (custom dashboards created in Report Center).

Management of Multiple Reports

You can select multiple reports simultaneously in Report Center by using the check boxes to the left of the report name. Up to 50 reports can be selected at a time.

Once selected you can perform management tasks on the selected report. Currently you can:

  • Export the selected report definitions to a single ZIP file.
  • Delete the selected reports.
  • Assign labels to the selected reports.
The options in the All Reports page are displayed.

Modifications to Report Author

If you have the appropriate permissions, you can change the report author of existing reports. The full ramifications of changing the author (sometimes referred to as the ''owner'') of the report are covered in the appropriate report type section in the course. In general, report authors have full permissions to that report. Typically, the report author is assigned the management of the report, but could need to transition that responsibility to someone else. This transition occurs when the report creator hands off the report management or when the current report owner leaves the company.

Change Author is available in the action list if the current logged in user is the current author. Change Author is also available for the report type if the logged in user has administrative permission.

The Change Author dialog is displayed.

Report Sharing

You can share reports with users, RBP roles, groups, and dynamic groups from the Report Center if they have the appropriate permission for the report type.

Sharing Reports

To share a table or canvas report, you need to have Edit access to the report.

To share Story reports, you must be the owner of the report, or the report must be shared with you with the full access permission.

To share tile-based dashboards, you must be a dashboard and tile administrator.

To share with users, find and select individual users to share your report.

The sharing of reports is displayed.

Note

You need Share Reports to Groups & Roles permission to share your report with roles.

Sharable Links

Creation of a Shareable Link for Story Reports

You can create a shareable link for any story that you see on your Report Center page. When you share the link with others, only the approved users can access the story that's using that specific link.

When you use the action copy link, a direct link to the Story report is copied to your system clipboard, which you can share with others.

Note

The Copy Link option on the Action menu is supported only for Story reports.
The Copy Link menu item for creating a shareable link is displayed.

Report Scheduling

You're able to schedule reports for offline execution so that you can download the reports later or generate the reports at a regular cadence. Report scheduling is especially recommended for data intensive reports that can take a long time to generate. With scheduling, you can send reports to Secured File Transfer Protocol (SFTP) sites to offload processing for reports with large data volumes.

The user must have permission to schedule reports.

Note

Only users with Schedule Reports to FTP Destination permission can schedule reports to be sent to FTP.
The Employee Profiles Report is displayed.

To schedule a report, complete the following steps:

  1. Go to New Schedule from the Action menu.
  2. Fill the required details on the Job Definition tab.
    1. Enter the Job Name.
    2. Select the Report Format.
    3. Enter the e-mail addresses you want to send notifications. These e-mail addresses do not receive the resulting scheduled report. You can choose to send notifications on Job Start or Job Completion.
  3. For Canvas and Story reports, go to Destination to set the report output.
  4. On the Destination tab, select either Offline to download the report later from the View Schedules section or schedule a report to be sent to Secured File Transfer Protocol (SFTP).

    Note

    For Story reports, only the CSV file format is available and can only have a destination method of Offline.

    Note

    For Canvas reports, the MS Excel and CSV file formats are available only when the report has only the List Report type of table components. If the report has table components based on views (pivots), the CSV file format isn't supported. If a Canvas report has images or charts, the MS Excel and CSV file formats aren't available.
The configuration of the SFTP is displayed.

Complete the following steps:

  1. Enter the Host Address, SFTP Login, and SFTP password.
  2. Enter the File Path where the export file is located.
  3. Enter the File Name with extension. An example is New_Report.xlsx
  4. Select the date format for table reports.

Note

For canvas reports, enter the Folder Name. Date Format isn't available.

Job Occurrence

On the Job Occurrence tab, select how often the report runs and the first scheduled occurrence of the report. The job runs at the specified time for each occurrence.

The configuration of the Job Occurrence is displayed.

Schedule Management

The View Schedules option is displayed.

Manage your report schedules to maintain the list of recurring reports in Report Center. You can navigate to View Schedules to manage existing schedules.

On the View Schedules page, see the schedules that you've set up and the jobs that are running.

When you manage schedules in the Report Center, you're not always managing your reports. You could have scheduled someone else's report. An example is if you have the permissions to schedule. For that reason, the View Schedules page has three tabs.

The tabs on the View Schedules page are:

  • My Schedules: This lists all the schedules set up by you.
  • My Jobs: This lists all the job based on the job occurrence set by you when creating a schedule. From the Action menu, you can see the Job Details or download the report.
  • All Schedules: This lists all schedules in your instance. This option is available only if you have the permission, View all Schedules.
The View Schedules page is displayed.

The following columns appear in the scheduling tabs:

  • Title: The name of the schedule that is created
  • Author: The name of the admin who created the schedule
  • Last Modified: The latest date when the schedule was edited. Note: The column isn't available in My Jobs tab.
  • Occurrence: The type of occurrence that has been selected while creating a schedule. You can select the occurrence only once, daily, weekly, or monthly.
  • Destination: Shows whether the report scheduled is for offline or SFTP
  • Start Date: Shows the date and time when the job was scheduled

    Note

    The column is only available in the My Jobs tab.
  • Cells: Displays the total number of cells that the report returns. The total number of cells returned in your report is defined as the product of the number of rows and the number of columns in your report. For example, if you have N number of rows and M number of columns in your report, the total number of cells returned = N * M. Note: Data in this column populates only after an instance of the job runs (at least, once).
  • Impact of Guardrail: Indicates the impact that guardrail has on your reports. Guardrail check is enabled for online reports, and this column is populated based on the check result. This column is blank when the number of cells in the report remains within the permissible limit for online generation. The value shown in this column is:
    • Offline: Indicates that the number of cells in the report exceeds the limit for normal online execution. You can schedule reports that exceed the limit.
    • Blocked: Indicates that the number of cells in the multidomain Table report without a BIRT template exceeds the limit for execution. Reduce the number of cells by applying filter or editing the report definition.
  • Status: Shows the status of the scheduled job, whether it has completed, failed, or recovered. To cancel a job that is in the In Progress status or running for more than 24 hours, click the ellipsis icon under the Action column and then select Cancel. Note that the column is available in the My Jobs tab only.
  • Action: Select the ellipsis icon to perform various operations like running, deleting, canceling, viewing, or editing the scheduled job.

Scheduling of Actions

You can perform the following actions from the Action menu.

  • Run the schedule.
  • Delete the schedule.
  • Cancel the jobs you no longer want to run.
  • View jobs for an individual schedule
  • Edit the schedule.

You can cancel scheduled jobs that aren't completed and are stuck in the same status for a long time. This job cancellation improves the performance of the report scheduler in Report Center.

You can cancel a job if the status of the scheduled job for the Canvas report is in the Waiting or Started status and, for Table report, it's in the In Progress status.

Hint

Refresh the My Jobs page to check the status of a job before canceling it.

Queue of Reports Scheduled to Run Offline

Scheduled reports sometimes take a longer time to start running because they go into a queue.

The report scheduler framework runs 10 jobs at a time from each job server. When the jobs exceed this number, the scheduler runs from the emergency queue where there are six job nodes to pick the jobs.

If some jobs are still running, and it's taking longer to finish the job execution, the scheduler delays picking up the next job. Only when all jobs have finished executing will the scheduler take up the new jobs. This delay causes a scheduled report to start running offline late.

Report Mangaement from My Jobs

You can access and download the output files of scheduled reports from the My Jobs page in Report Center.

The output files of the scheduled Story, Table, and Canvas reports are available for download on the My Jobs page. Also, Calibration, Succession, and Compensation and Variable Pay use some legacy reports that are triggered from the respective products. The generated reports are available for download on the My Jobs page.

All reports are available for download for 14 days from job completion. To download a report after 14 days, you must reschedule the report generation through a new job.

Note

You can't configure a different retention period for any type of report.

To download or delete reports in My Jobs, complete the following steps:

  1. Go to the Report CenterView SchedulesMy Jobs tab.
  2. Select the Action menu for the report you want to download or delete.
  3. Select Download or Delete.

Note

If there are multiple files in the output of a report, you have options to download individual files, merge them into a single file and download it, or download all files in a single ZIP.
The options to manage reports is displayed.

Summary

Report Center Overview:

  • Central hub for running, editing, and managing reports in SAP SuccessFactors.
  • Uses SAP Fiori interface principles with ongoing feature updates.

Report Types & Deprecation Plan:

  • Legacy reports (Canvas, Table, Tiles, Dashboards) have no current deprecation dates.
  • New reports should be created as Story Reports for future compatibility.

Key Features & Actions:

  • Search, filter, and sort reports by type, author, or labels.
  • Create, edit, share, and schedule reports with various permissions.
  • Export/import report definitions for reuse across instances.

Labels for Organization:

  • Public labels (admin-managed) and private labels (user-specific) help categorize reports.
  • Labels can be nested for hierarchical grouping.

Scheduling & Sharing Reports:

  • Schedule reports for offline execution or SFTP delivery.
  • Share reports with users, groups, or roles via permissions.