For MDF Positions, the Position Criticality indicator is an MDF Picklist field, and it can have two or more options. To configure Position Criticality, you need to:
- Create the Position Criticality picklist in Admin Center.
- Associate the picklist to the Position object in Admin Center.
- Configure the SOC Display Options using the Org Chart XML feature in Provisioning.
Note
Since the configuration of Position Criticality combines Admin Center and Provisioning, it is typically done by the Professional Services consultant during an implementation project.
To create the picklist:
- To navigate to Picklist Center, use Action Search.
- Search to see if there is already a PositionCriticality picklist created and select it. Then, choose Edit. If there is not one already, choose Create a Picklist (+).
- Code: As a best practice, it should be PositionCriticality.
- Name: Position Criticality
- Status: Active
- Effective Start Date: As a best practice, it should be 01/01/1900 to make sure there are no conflicts related to the effective start date of positions and of the picklist.
- At the minimum, you should have the following two options in the picklist. But you can configure the number of options and labels to best suit the organization.
- 0: Not Critical
- 1: Critical
Note
The External Codes should be numeric values (otherwise you receive an error in the Position Tile) and, as a best practice, should start with 0 (zero).
- Save your picklist.
Once the picklist is defined, you need to associate that picklist with the Position object:
- To navigate to Configure Object Definitions, use Action Search.
- In the first dropdown, select Object Definition and in the second dropdown, select Position.
- Choose Take Action and then Make Correction.
- Find the positionCriticality field and select Details to edit it.
- For Valid Values Source, make sure that the value is PositionCriticality (the same as the code of the picklist you created).
- Make sure that the field is Active (Status) and Editable (Visibility).
- Choose Done and Save.