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Configuring SAP Sales Cloud Version 2
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Enhancing Communication and Collaboration
Exploring an Administrator's Daily Workflow
Core Responsibilities and Tools for Administrators
52 min
Advanced Configurations and Automation
17 min
Quiz
Comprehensive Configuration: Leads, Opportunities, Quotes, Sales Orders and Visits
Lead Management Configuration
19 min
Opportunity Management Configuration
33 min
Quote Management Configuration
7 min
Sales Order Configuration
8 min
Visits Configuration
4 min
Quiz
Configuring Sales Workflows and Operations
Configuring Pricing Strategies
34 min
Configuring Pipeline and Sales Forecasting
19 min
Configuring Call Lists and Outreach Planning
16 min
Configuring Sales Activities
19 min
Quiz
Enhancing Communication and Collaboration
Leveraging Microsoft Teams Integrations
3 min
Configuring Communication Channels
15 min
Configuring Relationship Intelligence
17 min
Quiz
Advanced Machine Learning Insights
Leveraging Machine Learning for Intelligent Sales and Lead Scoring
16 min
Configuring Gen AI and CX AI Toolkit
8 min
Quiz
Configuring the Mobile Application
Setting Up Mobile App Features
24 min
Managing Mobile App Integrations and Security
3 min
Quiz
Exploring an Administrator's Daily Workflow
Core Responsibilities and Tools for Administrators
52 min
Advanced Configurations and Automation
17 min
Quiz
Comprehensive Configuration: Leads, Opportunities, Quotes, Sales Orders and Visits
Lead Management Configuration
19 min
Opportunity Management Configuration
33 min
Quote Management Configuration
7 min
Sales Order Configuration
8 min
Visits Configuration
4 min
Quiz
Configuring Sales Workflows and Operations
Configuring Pricing Strategies
34 min
Configuring Pipeline and Sales Forecasting
19 min
Configuring Call Lists and Outreach Planning
16 min
Configuring Sales Activities
19 min
Quiz
Enhancing Communication and Collaboration
Leveraging Microsoft Teams Integrations
3 min
Configuring Communication Channels
15 min
Configuring Relationship Intelligence
17 min
Quiz
Advanced Machine Learning Insights
Leveraging Machine Learning for Intelligent Sales and Lead Scoring
16 min
Configuring Gen AI and CX AI Toolkit
8 min
Quiz
Configuring the Mobile Application
Setting Up Mobile App Features
24 min
Managing Mobile App Integrations and Security
3 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 3 right to pass this unit.
1.
What are the default task categories that are provided as standard entries in the system?
There are three correct answers.
Inbound Phone Call
External Channel
Meeting
Outbound Phone Call
Email
Text Message
2.
Which object’s interfaces allow sending of manual emails?
There are two correct answers.
Leads
Target Group
Approver
Probability
Close Date
3.
Which of the following are true about configuring Microsoft Teams Integration?
There are two correct answers.
The integration requires a valid Microsoft Outlook account
Administrators can establish a Microsoft Teams Integration
Users must have the same Email IDs in both systems
Sales Managers can establish a Microsoft Teams Integration
4.
What is the combination of fields that form a key when executing pricing?
Choose the correct answer.
Condition table
Condition type
Condition record
Access sequence