Getting an overview about SAP Sales Cloud Version 2

Objective

After completing this lesson, you will be able to identify key capabilities of SAP Sales Cloud Version 2

Productivity

SAP Sales Cloud Version 2 combines a Salesforce Automation application with an enhanced retail execution application, all in one comprehensive stack. This powerful solution offers a range of new features and capabilities. For example, it enables efficient management of sales processes and enhances retail execution strategies. With SAP Sales Cloud Version 2, users can easily choose, select, and enter data, streamlining their workflow and improving overall productivity.

In the following video you will see the productivity enhancements:

Intelligent Insights

Intelligent Insights are available as part of the following:

Modern User Experience

SAP Sales Cloud Version 2 offers a modern user experience with the following enhancements:

These improvements in SAP Sales Cloud Version 2 result in a more user-friendly and efficient experience for users. For example, the optimized workspaces streamline workflows, while the cloud-native technologies and microservices-based architecture enhance system performance and flexibility.

Additionally, the elastic-based global search feature enables users to quickly find the information they need. Overall, SAP Sales Cloud Version 2 offers a modern and advanced solution for sales professionals.

Digital Sales Engagement Platform

SAP Sales Cloud Version 2 is the ideal digital sales engagement platform for sales managers and representatives. It offers a range of benefits, including:

  • Inside Selling Representatives (ISR)
  • Sales Development Representative (SDR)
  • Distributor Sales Representative (DSR)
  • Virtual meetings with Microsoft Teams
  • Manage call lists and call scripts
  • Nurture leads and complete sales activities
  • Plan Sales Campaigns with target groups
  • Outbound calling via Computer Telephony Integration (CTI) / Microsoft Teams
  • E-mail templates for outbound emails

Forecasting and Pipeline Management

SAP Sales Cloud Version 2 offers sales managers powerful tools to effectively monitor forecasting and pipelines. These tools include:

By utilizing these features in SAP Sales Cloud Version 2, sales managers can enhance their forecasting accuracy, streamline their pipeline management, and ultimately drive sales success.

Guided Selling Process

Sales managers can enhance the sales efficiency of sales representatives by implementing guided selling processes:

Native Mobile Experience

SAP Sales Cloud Version 2 provides field agents with a seamless mobile experience through its native mobile app for iOS and Android smartphones. This app offers a range of features and functionalities designed to enhance productivity and efficiency, even while on the go:

  • A native mobile app available for iOS and Android smartphones
  • Native functions that include widgets, push notifications, and call logging
  • Mobile extensions that allow for customizable fields and mash-ups tailored for the user’s needs

Integration and Collaboration

SAP Sales Cloud Version 2 offers seamless integration through various methods:

Extensibility

Version 2 supports in-app and side-by-side extensions with the following principles:

  • In-app admin extensions – fields, layouts, and mash-ups
  • Low-Code-No-Code (LCNC) extensions with SAP Build (also known as AppGyver)
  • Complex extensions with SAP Business Technology Platform (BTP) or side-by-side extensions such as Kyma

Differences between SAP Sales Cloud version 2 and SAP Sales Cloud

The latest release of SAP Sales Cloud revolutionizes the sales process by prioritizing connected, intelligent, and digital-first experiences. These enhancements aim to foster stronger collaboration between buyers and sellers, ultimately leading to improved outcomes.

Simplified Approach to Intelligent Selling

Sellers need the right tools and technologies to quickly overcome obstacles and easily engage with buyers. They must also be prepared to navigate selling journeys dynamically and focus their efforts on specific opportunities, such as high-value, high-win-chance, strategic ones.

The innovation platform of SAP Sales Cloud version 2 empowers businesses to future-proof their sales operations at any scale. It provides the ability to reinvent customer engagement, resulting in increased resiliency, agility, and profitability.

Sales has evolved from a one-step process to a dynamic and multifaceted process. This shift in approach allows for a more personalized and tailored sales experience.

Digital First

Businesses can enhance their agility by quickly responding across digital channels. They will have a clear understanding of their account history, engagement timeline, critical KPIs, and relationship intelligence. This enables them to make informed decisions and take prompt action to meet customer needs. By prioritizing digital channels, businesses can effectively leverage technology to drive growth and improve customer satisfaction.

Guided Selling

Enable sellers with step-by-step selling workflows that promote positive behavior through intelligent recommendations, real-time data, and gamification.

Optimizing Performance

SAP Sales Cloud version 2 enables sales representatives to maximize performance by prioritizing deals with the highest likelihood of conversion and driving results through digital campaigns.

By actively monitoring and analyzing the actions and progress of each seller, sales managers can identify areas for improvement and take proactive measures to enhance performance.

Get to Know SAP Sales Cloud Version 2

In this video, you will explore the key capabilities and major differences of SAP Sales Cloud Version 2.

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