Knowledge quiz

It's time to put what you've learned to the test, get 3 right to pass this unit.

Which of these methods does SAP Sales Cloud Version 2 offer a simplified integration?

There are three correct answers.

Sharing notes with Microsoft OneNote

UI integration through a Business Services web API

Sharing workspaces with Microsoft Teams

Integration with SAP S/4HANA with pre-built master data

Appointments integration with Google Calendar

Integration with SAP Customer Data Platform to store customer profiles

Which of the following are true about navigating SAP Sales Cloud Version 2?

There are three correct answers.

Some Home Page cards give access to specific Apps, which are accessible through the Navigation Menu.

The Guided Selling App offers access to Leads and Opportunities.

Access the Global Search through the Navigation Menu.

The Shell Bar gives access to the CTI widgets, Built-In Support, Notifications, and the User Menu.

The Greeting Card, My Task Summary Card, Video Feed Card, and Message Card are available on the Home Page.

Which of the following are characteristic of the Guided Selling Process?

There are three correct answers.

Historical timeline of events

Embedded insights

Machine-learning automated sales

3D view of opportunities with analytics filters

Preview of opportunities

Which of the following statements correctly describes key differences between SAP Sales Cloud Version 1 and SAP Sales Cloud Version 2?

There are two correct answers.

SAP Sales Cloud Version 2 introduces an improved user interface with a redesigned dashboard and a more mobile-first design, while Version 1 had a more desktop-centric interface.

SAP Sales Cloud Version 1 supported Artificial Intelligence and predictive analytics features, while Version 2 removed them.

SAP Sales Cloud Version 2 offers improved integration with SAP Analytics Cloud and improved data analytics tools for sales teams, being a significant advancement over Version 1.

Both versions have the same user experience and feature sets. Version 2 is only a back end database upgrade with no functional changes.

SAP Sales Cloud Version 2 removed the CRM module entirely, while Version 1 included a comprehensive CRM functionality.