Managing Sales Quotes

Objective

After completing this lesson, you will be able to explain the advantages of using Sales Quotations

Create Sales Quotes from Opportunities

The sales cycle stages in SAP Sales Cloud Version 2, emphasizing the creation of quotes as a key step between identifying opportunities and closing sales.

The next stage in the sales cycle for the sales representatives is to create quotations from the opportunities. Let's check the key features and benefits of working with Sales Quotes in SAP Sales Cloud Version 2.

Sales Quotes Management

Sales quote processing plays an essential role in offering products or services to customers and prospects under specific terms and conditions. It involves presenting sales quotes to existing customers, prospects, or potential buyers. It also enables them to review the costs associated with the products or services the company offers.

Let's look at some of the key benefits of using sales quotes in SAP Sales Cloud Version 2.

Visual icons summarize the key advantages of the quoting process: flexible quoting, accuracy, effectiveness, and benefits.

Key Benefits

​Flexible Quoting:

  • Deliver compelling offers.
  • Offer consistent and correct pricing.
  • Simplify the entire sales process anytime, anywhere.

Accuracy:

Flexible pricing applies to SAP's native pricing ERP/CMR system, along with the product availability and credit limit checks.

Effectiveness:

Out-of-the-box follow-up for sales order creation.

Benefits:

  • Accelerate sales cycles.
  • Improve revenue and margin.
  • Simplify quote-to-cash and reduce processing errors.

View, Create, and Manage Sales Quotes

Sales Quotes and Landing Page

  1. Sales Quotes List: List of Sales Quotes.
  2. Sales Quotes Quick Filter:  Filter Sales Quotes based on Account, Product, Document Type, Progress and Validity. Use an advanced filter to refine the list by other attributes.
  3. Search: Search Sales Quotes.
  4. Create: Create Sales Quotes.
  5. Share on MS Teams: Share the Sales Quotes workspace with the team on MS Teams to improve collaboration.
  6. Export Sales Quotes: The worklist allows exporting sales quotes in CSV format and sharing the data with other stakeholders.
  7. Actions: Copy Sales Quotes to create a new quote, preview the Sales Quote in PDF format, or delete Sales Quotes no longer needed.
  8. Kanban View: The system shows Sales Quotes by progress status. Drag and drop quotes between different statuses.
The Sales management dashboard summarizes sales quotes, progress charts, account breakdowns, and owner statistics, with options for filtering, adding, and exporting quotes.

Create and Manage Sales Quotes

A detailed sales quote view showing account, value, status, validity, related activities, and timeline progress tracking.

Let’s check the key features:

The sales representative creates a Sales Quote from scratch or copy an existing one.  

  1. Add/Remove Products: Add or remove products easily within a Sales Quote. It shows the specific offerings and requirements for each customer.
  2. Drag and Drop Attachments: Add attachments effortlessly to a Sales Quote by simply dragging and dropping files into the quote.
  3. Progress Status: Track Sales Quotes through different progress statuses, such as "In Process," "Pending," "Won," "Lost," or "Stopped."
  4. Justify the Reason for Progress: Specify a reason for the progress status, offering extra context and insights into the quote's progress.
  5. Add Internal and External Notes: Add Internal and external notes to the Sales Quote, offering a platform for capturing important information, discussions, or agreements related to the quote.
  6. Determine the Pricing: The Sales Quote functionality automatically derives introductory pricing based on preset rules or pricing conditions. Also, determine precise prices and taxes from SAP S/4HANA  through Sales Quotes without pricing master data replication.
  7. Add Involved Parties: Link Sales representatives with involved parties in the Sales Quote, such as decision-makers or stakeholders.
  8. Preview Sales Quote: Preview Sales Quotes in a PDF output form, allowing sales representatives to review the quote's appearance and layout before sharing it with customers or internal stakeholders.
  9. Plan Activities: Schedule follow-up activities, such as appointments or tasks, directly within the Sales Quote.
  10. View Related Objects: View related objects, such as linked Contacts, Accounts, and Opportunities. It helps to gain a comprehensive understanding of the context and relationships surrounding the quote.

Create Sales Quotes

Let’s watch this video to explore how to create Sales Quotes.

Summary

You now understand these important features:

  • Simplify Quote Creation: Sales representatives easily create sales quotes from scratch or by copying existing ones, directly linked to opportunities for a smooth transition in the sales cycle.
  • Flexible Management Tools: Filter, search, preview quotes in PDF, share them via Microsoft Teams, export them as CSV, and view them in a Kanban layout according to progress status.
  • Rich Editing Capabilities: Add/remove products and drag and drop attachments. It includes pricing via SAP S/4HANA integration and specifies involved parties—all within the quote.
  • Detailed Tracking and Notes: Track quotes through various progress statuses (for example, In Process, Won), add reasons for status changes, and include internal/external notes for context.
  • Integrated Activities and Insights: Sales representatives schedule tasks, view related objects such as contacts and opportunities, and gain full visibility into the customer journey from quote to closure.