Introducing SAP Sales Cloud Version 2
Understanding a Sales Representative’s Daily Workflow
Managing the Sales Manager’s Daily Workflow
Discovering Machine Learning Fundamentals and Generative AI
Navigating Microsoft teams Integration and Relationship Intelligence
Working with the Sales Cloud Version 2 Mobile App​

Knowledge quiz

It's time to put what you've learned to the test, get 6 right to pass this unit.

1.

Which of the following Gen AI feature offers a complete view of the sales account across dimensions, such as business, culture, and the competitive landscape?

Choose the correct answer.
2.

Which CX AI Toolkit Agent automatically answers customer questions using natural language and enterprise knowledge?

Choose the correct answer.
3.

What are the key features of Deal Intelligence?

There are two correct answers.
4.

Which of the following SAP Sales Cloud Version 2 machine learning features analyzes sentiment?

Choose the correct answer.
5.

Which of the following are some of the benefits of using the Intelligent Q&A feature of SAP CX AI Toolkit?

There are three correct answers.
6.

Which of the following is a primary benefit of using CX AI Toolkit Agents in SAP Sales Cloud V2?

Choose the correct answer.
7.

What can Business Text Intelligence achieve by using machine learning?

Choose the correct answer.
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