Booking a Flight in Legacy Concur Travel

Objective

After completing this lesson, you will be able to add and book a flight in legacy Concur Travel.

Book a Flight

In this lesson, you will see how to book a round-trip flight using the Travel Wizard and how to navigate additional organizational configuration options.

To begin your flight search, navigate to the Travel Wizard, accessible in two areas of SAP Concur:

  • SAP Concur home page
  • Concur Travel home page: Select the Home drop down menu and then select Travel.

Steps

    Flight Search

  1. Select the Flight icon in the Travel Wizard.

    This figure shows the SAP Concur home page, with a highlight box selecting the flight icon on the Travel Wizard tool.
  2. Enter your search criteria, such as type of flight, departure city, return city, dates, and times.

    Note

    Additional search options include:

    • Find an airport
    • Select multiple airports
    This figure shows the flight search options and fields in the Travel Wizard.

    Note

    You can also search for a flight by entering the airport code or name.

  3. After you complete your search details, select Search.

  4. Search Results

    You will see a list of available flights and fares for your search. Use the filters on the left to adjust your search criteria. You can sort the flight search results by:

    • Policy (most or least complaint with your organization's policy)
    • Price
    • Preference
    • Depart time
    • Arrival time
    • Duration
    • Stops

    Every flight option includes the following information on the search results page:

    • Flight arrival and departure
    • Duration
    • Aircraft name
    • Preview seat map
    • Fare details
    This figure shows the Flight Search Results page.

  5. To view flight details and fares, select View Fares.

  6. Select the fare to choose the flight you want to book.

    This figure displays fare prices for the selected flights.

    Note

    When searching for round trip flights, fare amounts displayed are inclusive of taxes and fees.

  7. Review and Reserve

    On the Review and Reserve Flight page, you can:

    • Review Flights
    • Enter Traveler Information
    • Select Seats (if available)
    • Review Price Summary
    • Select a method of payment
    This figure shows the Review and Reserve Flight page.

  8. To continue with the booking, select Reserve Flight and Continue.

    On the Travel Details page you can:

    • Print or email your itinerary
    • Edit your Trip Name or Description
    • Reserve a seat (depending on your organization’s configuration)
    • Review the Total Estimated Cost
    • Cancel or Change your trip
    • Add a Car or Hotel to your Itinerary
  9. Select Next.

  10. This figure shows the Travel Details page.

    Finalize Trip

    On the Trip Booking Information page, you can enter a Trip Name and optional Trip Description. You can also send an email containing your trip confirmation.

    Note

    Depending on your organization's configuration, you may have the option to put your reservation on Hold on this page.

  11. To finalize your flight reservation, select Next .

  12. This figure shows the Trip Booking Information page.

  13. On the Trip Confirmation page, review the booking details and, depending on your organization's configuration, select either Confirm Booking or Purchase Ticket to complete the reservation.

    This figure shows the Trip Confirmation page.

    The flights have been booked. You can view the reservation under My Trips on the SAP Concur home page or under Upcoming Trips on the Concur Travel home page.

Additional Configuration Options

Rail: If your organization has enabled Rail bookings, and you are traveling to a country where Concur Travel supports a rail partner, you'll see an option to book a mixed Flight/Train search or a Rail-only search in the Travel Wizard tool.

This figure displays the Rail booking option in the Travel Wizard.

Note

  • When booking certain vendors, you might be redirected to the vendor website to select the rail segments from the available options.
  • For some vendors, the rail segments are integrated into the Concur Travel availability screen.

Specify a carrier: You may have the option to specify an airline carrier which will ensure it is included in your search results. You can search for only one carrier at a time, and this will override the preferred airline searches normally done for any of your frequent flyer carriers listed in your Travel Profile Settings. If you select the Specify a carrier checkbox, a list of color coded carriers appears:

  • Yellow: Frequent flyer carriers
  • Gray/khaki: Most requested airlines
  • Remaining airlines: Listed in alphabetical order

Class of service: You might be able to select the appropriate Class of service (example: Coach, Business Class, First Class) if this option is enabled for your organization's configuration.

Search by Price or Schedule: Depending on your organization’s configuration, you may have the option to search for a flight based on Price or Schedule.

Lesson Summary

In this lesson, you have learned how to search for, reserve, and book a round-trip flight. You have also identified additional flight booking configuration options. Next, you will see how to book a rental car.

Resources: Legacy Concur Travel, New Concur Travel, and QuickStart Guide

For more information about legacy Concur Travel, new Concur Travel, and the Concur Travel QuickStart Guide, please reference the following resources.

TopicLink

Legacy Concur Travel versus New Concur Travel: Which Version am I Using?

https://dam.sap.com/mac/u/a/8sh4qJV.htm
Concur Travel QuickStart Guidehttps://dam.sap.com/mac/u/a/8sh4qJV.htm