Configuring Company Locations

Objective

After completing this lesson, you will be able to manage Company Locations.

Company Locations Overview

To ensure accurate tax validation based on the region where goods or services are provided, administrators should set up a 'ship-to' address in the Invoice Company Location module. For companies using purchase requests and orders, administrators should also add both 'ship-to' and 'bill-to' addresses in Concur Invoice Company Locations to direct suppliers on where to ship items and where to send invoices.

Administrators can add, modify, or soft delete 'ship-to' and 'bill-to' addresses—removing them from selection for new requests while keeping them available for existing ones. Multiple addresses can be managed efficiently using the 'Import' or 'Export All' functionalities for bulk updates.

Once 'ship-to' addresses are added, users can select available shipping addresses in their profile settings under 'Invoice Preferences'. Additionally, when company address details are entered in the 'PO Configuration' sub-step of the Invoice page in Product Settings, this information will automatically populate the 'bill-to' and/or 'ship-to' addresses in the 'Company Locations' sub-step.

By effectively managing company locations, administrators can improve tax validation, streamline supplier communications, and enhance the user experience.

Ship-To or Bill-To Configuration

To access the Ship-To or Bill-To configuration:

  1. Scroll down to Capturing Spend on the Invoice Settings page.
  2. Select Edit on the Company Locations tile.

Company Locations Tile

Company Locations tile is located on the bottom right side of the page.

Add a Ship-To Address

On the Manage Company Locations page:

  1. Select the Ship-To tab.
  2. Select New to open the Add New Ship-To Location window.
  3. Complete the appropriate fields.
  4. Select Save.

The new address appears as a row on the Manage Company Locations page.

Add a Ship-To Address

The four steps are shown on the screenshot. Step 1 is at the top, step 2 is below step one, Step 3 is in the box on the center of the screen. Inside the box is where step 4, the save button is located. The Ship to tab (step 1 )is to the left of the Bill to tab.

Add a Bill-To Address

On the Manage Company Locations page:

  1. Select the Bill-To tab.
  2. Select New to open the Add New Bill-To Location window.
  3. Complete the appropriate fields.
  4. Select Save.

The new address appears as a row on the Manage Company Locations page.

The four steps are shown on the screenshot. Step 1 is at the top, step 2 is below step one, Step 3 is in the box on the center of the screen. Inside the box is where step 4, the save button is located. The Bill to tab (step 1) is to the right of the Ship to tab

Modify an Existing Ship-To Address

On the Manage Company Locations page:

  1. Select the Ship-To tab.
  2. Select the address you would like to edit.
  3. Select Modify.
  4. Update the appropriate fields.
  5. Select Save.
The five steps are located in these areas on the screenshot: Step 1 upper left, Step 3 is below step 1, step 2 is below step 3, step 4 is a box along the right side of the screen, step 5 is inside the box.

Modify an Existing Bill-To Address

On the Manage Company Locations page:

  1. Select the Bill-To tab.
  2. Select the address you would like to edit.
  3. Select Modify.
  4. Update the appropriate fields.
  5. Select Save.
The five steps are located in these areas on the screenshot: Step 1 upper left, Step 3 is below step 1, step 2 is below step 3, step 4 is a box along the right side of the screen, step 5 is inside the box.

Delete an Existing Ship-To or Bill-To Address

On the Manage Company Locations page:

  1. Select the Ship-To or Bill-To tab.
  2. Select the address you would like to delete.
  3. Select Remove.
  4. Select Yes to confirm.

Deleting a ship-to or bill-to address only "soft deletes" the record. This means that the address is still available to those requests that are currently using it.

The four steps are located in these areas on the screenshot: Step 1 upper left, Step 3 is below step 1, step 2 is below step 3, step 4 is inside a box in the center of the screen.

Company Locations Import

If you need to create multiple Ship-to or Bill-to addresses, you may do so in an Excel spreadsheet and then import this information into Concur Invoice.

Import Ship-To or Bill-To Address

On the Manage Company Locations page:

  1. Select the Ship-To or Bill-To tab.
  2. Select Import.
  3. Select Download the Import Template and save it to your files.
  4. Select Browse then locate and select the updated template. Make sure you have added and saved your addresses on the templates.
  5. Select Import.
  6. Select Close.
The image displays an SAP Concur interface for importing ship-to locations. It shows navigation tabs and buttons such as New, Import, and Export All. The Import Ship To Locations window appears with options to browse for a file and download a template. There is an Import button and a section displaying the import history. An Import Summary box shows the status as success, with one record processed and zero records rejected.

View Ship-To-Import Details

In the Locations Import history section of the Import Ship-To or Bill-To Locations window:

  1. Select the desired import.
  2. Select Actions then View Import Details.
The image displays the Import Ship To Locations window in SAP Concur. It shows an option to browse for an import file and a link to download the import template. Below, there is a section titled Ship To Locations import history with a table listing import records. An Actions button is open, highlighting the View Import Details option. The table includes columns for date, status, initiated by, file name, records processed, and records rejected.

The Import Details window shows information about the imported record. In the Type List, select whether you want to see import details containing information, warnings, errors, or all import details.

The image displays an Import Details window in SAP Concur. It shows a table with columns for Type, Records, and Description. The table lists one entry with the type as Info and the description as Processed 1 record(s). At the bottom right, there is a Close button.

Export Ship-To or Bill-To Address

On the Manage Company Locations page:

  1. Select the Ship-To or Bill-To tab.
  2. Select Export All to get a file with all the company addresses.
The image displays the Manage Company Locations screen in SAP Concur. It shows a toolbar with buttons for New, Modify, Remove, Import, and Export All. Below, there is a table listing one location named Texas Office with the address code TXO and the address 123 Main St, Austin, Texas, 75123, United States.

Resources

SAP Help PortalLink
Concur Invoice Standard Edition Administration GuidesCompany Locations

Summary

  • Set up 'ship-to' and 'bill-to' addresses to ensure accurate tax validation and streamline supplier communications.
  • Add, modify, or soft delete addresses to manage company locations effectively for new and existing requests.
  • Use bulk actions, like Import and Export, to efficiently manage multiple addresses for streamlined updates.
  • Enable users to select 'ship-to' addresses in their profile settings for enhanced purchase request accuracy.
  • Auto-populate address details in 'PO Configuration' to simplify purchase order and invoice processes.